Customer Service Medical

Felicia Sanchez

**** ******** *** ********, ** **625

864-***-**** • E-mail: *******.*******@*****.***

CAREER OBJECTIVE

My main goal right now would be to find a job where I can feel at home and be able to attend my job well. To

show people that I have achieved a lot of goals with this degree and it has become my passion. My ideal

workplace would be a smaller office or midsized where everyone works together as a team. I want to show

how I can succeed and move up in a workplace while doing my job correctly and efficiently.

QUALIFICATIONS

• Word, Excel,PowerPoint, Icd-9, CPT, Billing& Insurance

• 50 wpm

• Medical Terminology

• Customer Service

• Medicaid and Medicare Billing

• Medical Records

• Hcpcs codes

• Administrative

EDUCATION AND KEY SKILLS

Ultimate Medical Academy – Online Ocotber,2013

Program & Degree/Diploma (i.e. Medical Billing & Coding Diploma) – GPA: (i.e. 3.4)

• Have you received any special honors or awards? Bronze list

• Is there any particular skillset that you’ve acquired throughout your education that you’d like to

highlight? ICD-9, HCPCS, Medical Terminology, CPT.

High School Name – Pendleton, SC 2009

• Were there any classes that you’d like to highlight that are relevant to your career in healthcare?

Health Science classes freshman year through senior.

WORK HISTORY

Bilo – Pendleton, SC 3/1/2009 – 2/1/2011

Job Title

• Are you still working in this role (check one)? Yes No

• What duties did you perform while in this role? Bookkeeping, Front end pick manager

• Did you have any specific goals or metrics in this position?

• Front end associate

• Service desk help

• Ensured quality care for each customer.

• Responsible for balancing daily money from each cash register till.

• Balanced end of the night money drop.

• Ensured adherence to all customer service.

• Accepted payment from customers (Visa, Mastercard, Cash etc.)

Short Stop Restaurant – Anderson, SC 3/1/2011 –

2/1/2013

Job Title

• Did you have any specific goals or metrics in this position? Responsible for opening and closing the

restaurant daily including in charge of the money.

• What duties did you perform while in this role? Waitress, Greeted customers on a daily basis into the

establishment.

• Maintained communication throughout the ordering process

• Accepted payments from the customers (visa, mastercard, etc. Cash)

• Made change as necessary

• Ensured adherence to all standards for customer service

• Safety monitoring and food handling when applied.

• Product quality.

Contact this candidate