Steven Knight 614-***-****
*******.******@*****.***
Hilliard, OH 43026
Cardinal Solutions Group (Senior Consultant)
Experience
Huntington National Bank (April 2013 – Present)
Enterprise Services Delivery Manager, Columbus, OH
Implementing a Plan/Build/Run operating model within the Enterprise Services team
Creating a repeatable release management process to ensure flawless software deployments
Leading a team of 36 FTE’s and consultants (onsite and offshore) to support all enterprise services projects
Managing multiple development projects to support the introduction of a wide array of financial and mobile
banking products utilizing DataPower, Mainframe (COBOL), WESB, WODM, and WPS technologies
Creating multiple engagement and estimation models, and refining multiple business processes
Experis Manpower Group (Consultant)
Cardinal Health (August 2012 – April 2013)
Project Manager, Columbus, OH
Managed the Medical eCommerce program; This included building new functionality, solving defects, and
providing enhancements to the Cardinal Health Medical eCommerce website with a 2.8mm budget
Led a $1.3mm SAP reporting enhancement project within the Business Intelligence and Analytics Department
(BIA); This project resolved 78 critical/high defects and lowered the severity of 54 other critical/high defects,
and utilized Teradata, Informatica, and SAP Business Objects technologies to give the Medical Segment it’s
largest reporting capacity since implementing SAP within the Medical Segment
Interfaced with all 8 verticals of the Cardinal Health Medical Segment while leading project teams comprised of
Cardinal Health employees, consultants, offshore resources, and external vendors
The Ohio State University (July 2009 – February 2012)
Systems Specialist, Columbus, OH
Member of a seven person team responsible for the design, development, installation, operation,
maintenance, repair, and upgrade of all classroom technology (Hardware, software, control systems, low
voltage switches, digital media, networking equipment, and infrastructure) within the Registrar’s Classroom
Pool (Approximately 400 classrooms) in an ITIL environment
Managed over 50 classroom technology installation/refresh projects
Courtesy Call Leader- Led my department in meeting with faculty members to solicit feedback and assist in the
design of future classroom technology systems by assessing current and future needs
Ohio Bureau of Workman’s Compensation (June 2010 – August 2010)
Project Management Intern, Columbus, OH
Assisted the Project Management Office and WAN Department during a Cisco Nexus Server installation
United States Navy (July 2001 – July 2007)
Electronics Technician/Work Center Supervisor (Fire Control), Little Creek, VA
Managed the logistics, maintenance, operations, and project work of an $80mm work center comprised of
multiple missile defense systems, communication and control systems, and critical high speed infrastructure
Trained, monitored, and evaluated seven direct reports for 3 years
Led a $2.1mm Close-In Weapon System (CIWS) system refurbishment project and over 20 other mission critical
projects to enhance the Weapons Department operational capabilities
Max M. Fisher College of Business (The Ohio State University) - Master of Business Administration (MBA)
Education &
o Operations concentration (Six Sigma/Lean Management focus)
Certification
o Expected graduation: December 2014
Project Management Professional (PMP) - (June 2012)
Professional Scrum Master 1 (PSM) – (June 2013)
Syracuse University Veterans Technology Program - (April 2012 – August 2012)
DeVry University - Bachelor of Science in Networking and Communications Management (June 2009)
o Graduated Summa Cum Laude
United States Navy - Advanced Electronics Technical Core Pipeline (September 2001 - March 2003)