Claudia Gonzalez
Medical Receptionist
San Diego, CA
*************@*****.*** - 619-***-****
Seeking a challenging and responsible long-term position where I can utilize my skills to their fullest and gain
experience through growth opportunities.
WORK EXPERIENCE
Medical Receptionist
Low Cost Medical Center - San Diego, CA - September 2011 to July 2012
Checked in patients.
Registered Patients, verified data, and assisted with completing forms.
Screened calls and visitors.
Respect and maintained privacy of patients, assuring confidentiality at all times.
Daily responsibilities included assuring the readiness of the reception area, opening the office at the designated
time and having all front desk services fully operational
At the start of business hours.
Southern CA Physicians - San Diego, CA - August 2010 to July 2011
San Diego, CA Medical Insurance Verifier
Analyze and process UB04, encounter and CMS 1500 claims, referrals, provider dispute
resolution and authorization received by health plans and providers.
Provide data entry, clerical assistance and generate daily reports for departments.
Able to verify more than 500 claims daily.
Able to maintain professional communication with physicians and vendors.
Research patient information for contested claims.
Scanned in over 600 CMS 1500 claims and UB04 daily.
Mailed out over 500 checks to providers daily.
Claims Specialist/Front Office Mail Room Specialist
Primary Providers Management - San Diego, CA - March 2010 to July 2010
Process re-directed and bad claim forms to health plans and physicians.
Maintain and store data management files for processed batches.
Process multiple IPA fee for service checks daily.
Maintenance of San Diego conference room scheduling.
Maintain support systems to ensure timely submission of regulatory documentation to internal and external
vendors.
Provide data entry, clerical assistance and generate daily reports for departments.
Provide communication systems by identifying needs and evaluating options.
Prepared and mailed out over 500 checks daily.
Medical Claims Insurance/Billing Specialist
Castillejos Eye Insitute - San Diego, CA - June 2009 to July 2009
Responsible for all patient billing procedures.
Create and distribute collection letters for overpaid accounts.
Weekly accounts recievable runs.
Print and distribute patient EOB forms.
EDUCATION
Medical
United Education College - Chula Vista, CA
2008 to 2009
ADDITIONAL INFORMATION
SKILLS
Bilingual (English/Spanish)
BLS/CPR certificate for health care providers
Both front and back office procedures and the relevant office procedures needed
Daily in an office environment.
Ability to work well both independently and with others.
Knowledge of Microsoft Office applications: Word, Excel and Outlook
Medical Terminology
40+ WPM
CPT/ICD9 Coding