Customer Service Manager

Location:

Posted:

October 04, 2013

Lucion William Harding

803-***-**** *************@*****.***

OBJECTIVE: To obtain a position that will utilize my skills in production and management.

EDUCATION

Associate Degree, Computer Information & Technology Dec 2012

Phoenix University

• Proficient in Microsoft Word, Excel, and PowerPoint

State Diploma, South Aiken High School, Aiken, SC, June 1992

EMPLOYMENT HISTORY

Food Service Manager, Shoney’s 11/01/1991-03/01/2010

• Monitored compliance with health and fire regulations for food preparing, serving,

and building maintenance in lodging and dining facilities.

• Monitored food preparation methods, portion sizes, and garnishing and presentation

of food to ensure that food is prepared and presented in an acceptable manner.

• Counted money and made bank deposits.

• Investigated and resolved complaints regarding food quality, service, or

accommodations.

• Prepared assignments for cooking personnel to ensure economical use of food and

timely preparation.

• Scheduled and received food and beverage deliveries

• Verified the quality and quantity of all delivered inventory contents.

• Monitored budgets and payroll records, and review financial transactions to ensure

that expenditures are authorized and budgeted.

• Monitored and maintained food and equipment inventories

• Scheduled staff hours and assign their duties.

• Established standards for personnel performance and customer service.

Lab Technician, SKF 03/15/2002 - 05/10/2004

SKF AUTOMOTIVE INTERNATIONAL 746 BETTIS ACADEMY RD

GRANITEVILLE, SC 29829

• Monitored compliance with health and fire regulations.

• Preformed inspections of items to insure top quality.

• Assembling line

ADDITIONAL TRAINING

South Carolina Vocational Rehabilitation Center: Trainee 03/20/2013-present

• Performed a variety of production, assembly tasks

• Perfect attendance in program