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Customer Service Manager

Location:
San Diego, CA
Posted:
October 04, 2013

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Resume:

VLADIMIR

MIDOUN

**** **** ******; Suite B

San Diego, California 92109-2672

*******@*****.***

619-***-****

QUALIFICATIONS:

+ Customer service/retail sales.

+ Photocopying Black/white, color, scanning, faxing, typing.

+ Stocking, filing, bindery production, ordering supplies.

+ Office in-house courier, posting mail, accountable mail/packages log-in.

+ Print mounting, laminating, framing.

+ Word processing, Microsoft Word, Excel, Outlook.

EXPERIENCE:

6/2013 - 8/2013: ADT/Tyco Security Services, Inc.

3830 Calle Fortunada, San Diego, Ca 92123

File Clerk: On-site alpha-numerical document filing by matching company's

client name, address, job contract number, separating files by year,

organizing residential/commercial active or cancelled files, files slated

for destruction on assignment provided list. Bar coding boxes, palette

operation and loading for storage at local records management company.

5/2012 - 8/2012: Ricoh Business Solutions

5095 Murphy Canyon Road, San Diego, Ca 92123

Scanning clerk: On-site high volume file document scanning at a North

County High School. Documents had to be stripped of paperclips, staples,

notes and be readied for scanning into a Kodak scanning machine and further

indexed, once fed into the computer's data base.

6/2008 - 8/2012: Museum Of Contemporary Art San Diego

1001 Kettner Blvd, San Diego, Ca 92101.

Security Services Representative: Provided security and emergency services

(First Aid/CPR certified) as part of museum's security services protocols.

Using two way radio communication while monitoring museum patrons traffic

flow to ensure the safety of the premises art collection and be on alert

for any medical emergency situations and or other types of hazard not

limited to earthquakes and fires.

4/2007 -4/2012: Merrill Legal Solutions

12531 High Bluff Drive, San Diego, Ca 92130.

Legal document duplication clerk: Law firm in-house legal document

production. Provided copy and scanning services in a law firm setting by

opening files from law firm's hard drive and traditional copy to copy as

well as ensuring quality control of production, ordering supplies through

office services, faxing, binding/collating, color copying, stocking paper

and stationary at secretaries stations throughout the law firm, ensuring

proper mail delivery to recipients of entire legal staff, postage stamp

machine operation and shipping services.

3/2006 -2/2007: A Copy World

980 Buenos Avenue, Ste A, San Diego, Ca 92110.

Courier: pickup/delivery, bindery production assistance, warehouse

stocking.

Print shop production customer delivery throughout San Diego County by

company provided van and pick up customers print projects for fast turn

around print services. Binding and collating of printed production,

stocking and maintenance of warehouse.

4/ 2002 - 3/2006: Mint Legal Copy Service.

501West Broadway Street, Plaza A, Suite 400, San Diego, California 92101.

Legal copy clerk/courier: On site medical records copying. Driving company

provided vehicle to various medical and storage facility locations

throughout San Diego County to copy medical records (medical malpractice,

worker's comp) from attorney, law office or local government agency

requests in form of subpoena to release medical records for copying. Also

provided office support by entering data into the copy service client file

and telephone follow-ups on pending documents release of information from

the client, document duplication, binding, collating and documents delivery

back to client as requested.

EDUCATION:

College La Salle, Annecy-Le-Vieux, France.

Woodbury University, Los Angeles, California.

Pasadena City College, Pasadena, California.

San Diego Metro Career Center. GED

School of Applied Arts, Annecy, France.

PROFESSIONAL REFERENCES:

Javier Martinez:

Museum of Contemporary Art-security manager

Tel: 858-***-****

Gerald Mwanyalo:

Merrill Legal Solutions - site manager

Tel: 858-***-****

Katia Santiago

ADT/Tyco Security Services - HR coordinator

Tel: 858-***-****

Bob Overman

Mint Copy Service

Tel: 619-***-****



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