Customer Service Registered Nurse

MS. EREZ L. MARTIN

**** * * ** ******* RD W. APT E139

METAIRIE, LA 70002

CELL# 504-***-****

Objective

I am a License Practical Nurse who is seeking employment in the health care industry. I am always interested in

learning new skills which will allow me to advance in my career as I continue with my education in nursing.

Experience

Delgado Community College (July 2013 – Present) LPN Workforce Management – Medical Assistant Instructor

For MA “NOW” Program - To teach Medical Assistant to students from different backgrounds, ethnicity,

nationalities, gender, ages, religions, or disabilities in the classroom and in the lab using a variety of teaching methods

such as lectures and demonstrations and using audiovisual and technological aids to supplement the presentations.

Supervise MA students at Clinical sites. Prepared & created course syllabus, selected textbook for course, prepare

students for employment in the healthcare field, train on safety and measuring different skills such as: measuring v/s,

drawing blood, assessing & obtaining EKG's, asepsis techniques, assisting physician's, and customer care. Provide

duties within scope of practice.

Delgado Community College (April 2013 - April 2013) LPN Allied Health Instructor for CNA Clinical Rotation

-Supervise CNA students in the following criteria identified by the Louisiana Department of Health and Hospitals'

Louisiana Register and the Omnibus Budget Reconciliation Act (OBRA) as guidelines for Nurse Aide

Training:Supervised, Delegate, and Managed CNA students in the clinical setting: demonstrating basic nursing skills,

including but not limiting to bed making, taking vital signs, measuring height and weight, caring for the resident

environment, measuring fluid and nutrient intake and output, assisting in the provision of proper nutritional care,

ambulating, transferring, using body mechanics, maintaining infection control, and safety, attaining/maintaining

proficiency in CPR, caring for residents on ventilators; when death is imminent, and recognizing abnormal signs and

symptoms of common diseases and conditions.

Northshore Specialty Hospital (September 2012 – November 2012) LPN – Work LTAC/Med-Surg Unit, provide

patient care, administer medications, provide IV Therapy, draw blood, monitor & assess vital signs; monitor & assess

Intake & Output, monitor lab values, provide patient teaching, insert foley catheters, monitor patients receiving blood/

blood products, and/or TPN; charting and documentation, and provide Duties within LPN Scope of Practices.

Tulane University (August 2012- September 2012) LPN Clinic - Triage Patients, measure vital signs, order supplies

& medicine, assist physician with procedures, set up for pap smears, draw blood, schedule appointments, stock exam

rooms, perform nurse assessments, administer immunizations & injections, perform ear wash, perform HgA1C test

using Afinion testing machine, perform rapid Strep, Pregnancy, RSV, Influenza, and Respiratory test, perform EKG

test, call in medication to pharmacy, and perform duties within LPN & Facility Scope of Practices.

Tulane Medical Center (July 2012 - August 2012) LPN Dermatology Clinic - Administer medication, assist

physician's with punch biopsy and shave biopsy procedures, set up dermatology exam rooms, chart & document, stock

supplies, provide patient teaching, monitor for side effects of medications, call in prescription refills as per MD orders,

answer telephone call, schedule appointments, interpret & explain lab values, prepare specimen & cultures for labatory

for pickup, and provide duties within LPN Scope of Practices.

Southeast Louisiana Hospital (March 2012 –July 2012) LPN - Administer medication, monitor for side effects, and

provide patient teaching, documentation & charting, provide group therapy educational teaching, interact with patients

in group therapy & recreational therapy, Practice duties within LPN Scope of Practice.

Tulane Family Health Center Physician Services (January 2011 - November 2011) Clinic LPN - Triage Patients,

measure vital signs, order supplies & medicine, sterilize instruments, assist physician with procedures, set up for pap

smears, draw blood, and prepare blood & specimens for pick-up using computer software for Quest Diagnostics &

LabCorp, schedule appointments, stock exam rooms, perform nurse assessments, administer immunizations &

injections, perform ear wash, perform HgA1C test using Afinion testing machine, perform rapid Strep, Pregnancy,

RSV, Influenza, and Respiratory test, perform EKG test, escribe medication under licensed physician, call in

medication to pharmacy, perform eye exams using snelling chart, and duties within LPN & Facility Scope of Practices.

Tulane University Hospital & Clinic/HCA (November 2009 – December 2010) Med/Peds LPN - Triage Patients,

measure vital signs, administer vaccines to infants, toddlers, adolescents, and adult patients. Order vaccines, set up &

assist Residents with procedures such as: Pap Smears & Circumcisions. Measured HgA1c, blood glucose monitoring,

hemoglobin & hematocrit, lead testing, urinalysis, EKG's, vision screening (using snelling chart), hearing test (using

otoscope testing device), and color perception testing (using color blot book. Fax, File and Copy documents, answer &

operate telephone system, communicate and work alongside with Registered Nurse, Private Practice Pediatrician and

Multi-Specialty Physicians/Residents, Write & Verify (with the permission of Licensed Physicians) Community Care

Referrals, schedule appointments & procedures, Provide patient care, Document & document vaccinations in LA

LINKS System, and Duties within LPN Scope of Practices.

Northshore Specialty Hospital of Covington (August 2009 - November 2009) LPN - Work Med-Surg & High

Observation Unit, administer medication, IV therapy, monitor v/s, I/O, blood glucose, draw blood, provide teaching,

insert Foley catheter, monitor patients receiving blood or blood products, chart, document, customer service skills,

duties within LPN Scope of Practices.

Louisiana Technical College (April 2009 - July 2009) Allied Health/ Instructor - Prepared performance-based

objectives and outlines for course of study; developed annual goals for program improvement; revised and update

program curriculum using performance based open entry/open exit individualized curriculum; organized program of

practical and technical instruction; demonstrated skills required in the nursing assistant profession, and lectures on

theory, techniques, and terminology; prepared outline of instructional programs and studies; assembled materials to be

presented; instructed students in subject areas such as: maintenance, the safe operation of tools and equipment, codes

and regulations related to the health occupations program; instructed students on the importance of accuracy, neatness,

efficiency, and good work habits in obtaining employment in hospitals or other health care related facilities. Performed

duties within the facility/LPN Scope of Practices.

Gifted Nurses (January 2009–July 2010) LPN Agency - Work Med-Surg, Psych, & Skilled Units, administer

medication, IV therapy, monitor v/s, I/O, blood glucose, draw blood, provide teaching, insert Foley catheter, monitor

patients receiving blood or blood products, chart, document, customer service skills, duties within LPN Scope of

Practices.

Memorial Home Health Inc (April 2008 – March 2009) Field LPN - Perform head to toe assessment, monitor BG,

assess V/S, assess CBG”s, provide teaching on diagnosis, disease process, medication regime, diet/fluid intake, sort

out medication, make weekly visits, perform venipuncture & bring to laboratory, and duties within LPN Scope of

Practices.

West Jefferson Medical Center (May 2008 – December 2008) LPN - Medical Surgical / SNF Unit - Perform head

to toe assessments, monitor lab values, computer charting; using McKesson, monitor patients receiving blood or

blood products, care for patients with Diabetes, COPD, CHF, CVA, and many other diseases. Medication

administration, IV Therapy, perform Foley insertion, bladder scans, and duties within LPN Scope of Practices.

Pediatric Services of America (March 2007 – March 2008) – Private Duty LPN - Monitor & care for pediatric

patients on ventilators, administer medication via peg tube, administer respiratory treatments, perform daily ADL’s,

monitor I & O, charting & documenting, attend visits to MD office, PT & OT, or wherever patient may go. Perform

duties within LPN Scope of Practices.

LSU Interim Hospital (May 2007 – January 2008) – LPN - Work Psych ER Unit. Performed head to toe

assessment, administer medications, performed blood draw, psychiatric work-up, assessed blood glucose levels,

monitor lab values, document & chart, and duties within LPN Scope of Practices.

Touro Infirmary (Mar 2006 - Feb 2007) - License Practical Nursing - Worked Medical Surgical / Oncology Unit;

monitored and cared for patients who sometimes received blood transfusions and chemotherapy, medication

administration, insert IV’s; computer charting using Siemens ; IV Therapy certified; supervised CNA’s; and duties

within facility and LPN Scope of Practices.

Education

Southeastern Louisiana University (June 2011 - July 2011) B.S. Nursing

Southern University of New Orleans (August 2009 – February 2011) B.S. Social Work

Nunez Community College (2008 – May 2009) Associate’s in General Studies

Nunez Community College (1999 - 2003) LPN Program

Delgado Community College (2006 - 2007) completed prerequisites

Ace Professional Home Health Services Inc (1996-1996) CNA Program

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