Customer Service Sales

Toni Silverman

Venice, CA *****

310-***-****

Email: **********@****.***

Objective

To apply my administrative talents in a challenging environment and

providing opportunities for growth, advancement and where I can utilize my

experience and skills toward becoming a valuable team member. As a team

player I am able to adapt to situations and work environment.

Summary

Major strengths include seasoned, responsive, competent, and gracious. My

commitment to perfection makes me an ideal addition to any business. I have

a keen eye for design and my experience spans the retail, customer service,

and construction realms. With enthusiasm and remarkable attention to

detail, you can trust me to run the show single-handedly or collaborate as

part of a team.

Work History

CB2-Santa Monica Place, CA Seasonal

Seasonal Sales Associate 10/12-1/13

. Sales Associate

. Stocker

. Maintain store appearance

. Seasonal work

Do It Now Fitness Club-LA 2010-2012

Front Desk/Receptionist

. Open/Close operation daily

. Order supplies for gym/inventory

. Keep gym clean and orderly daily

. Sales/sign up new members/contracts

. Made a significant impact in the growth by tripling membership

Property Manager

Venice, CA 2008-Present

. Finding and screening tenant

. Handle leases and security deposits

. Adjusting and collecting rent

. Handle move outs

. Terminate a lease

. Evict a tenant

. Comply with property safety standards

Volunteer Work 2008-Present

. Stray Cat Alliance

. Venice Boys and Girls Club

. Just Tantau

Cooper Pacific-Kitchens-PDC - Hollywood

Receptionist & Designer's Assistant

2004-2008

. Greeted and helped the visitors

. Operated a six line phone system; screened and forward calls,

providing information, taking messages and scheduling appointments

. Involved with inside sales of cabinetry with the Sr. Designer and

follow up customer service

. Cleaned kitchen, made fresh coffee daily

. Transmit information or documents to customers, using computer, mail

or fax machine

. Maintained office machines, filed, shipping documents, general office

duties

. Ordered all office supplies, kitchen needs and lunch for all employees

Toni's Arte -Abbot Kinney

Owner/Operator of a High End Furniture store 1993-2003

. Developed and built business from ground level

. Generated annual sales in excess of $200,000

. Actively involved in all aspects of operations including

merchandising, purchasing, sales and inventory control, with an eye

for design

. Hired and supervised a staff of 10 employees

Education and Certificates

Issuing Institution Location Qualification Course of

Study

Cal JOBS Education CA High School Diploma Business Law,

Business Theory

High School, Pastry Chef, Interior Design, PC Computer skills-Word, Excel,

Outlook, Power Point, Access

Certificate of Completion, SGI-USA Introductory Exam and Essential

Exam Series 2011/2013

Certificate of Recognition 10th Annual Abbot Kinney Blvd

Festival/Ruth Galanter

Certificate of Tribute In recognition of outstanding citizenship and

activities enhancing community betterment 11th

Annual Abbot Kinney Blvd Festival/Ruth Galanter

Certificate of Appreciation Red Cross Southern California Region

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