Customer Service Human Resource
Resume:
JOSEPH K.NORFLEAT
*******@*****.***
**** ****** **** ******* ** 30909
Phone#
OBJECTIVE Seeking a challenging career with a progressive organization
which will utilize my skills, abilities and education in management,
product management, operations within your Corporation
SUMMARY OF QUALIFICATIONS
> Motivated and ambitious with excellent interpersonal, organizational
and communication skills. Proficient in various software applications
and the hardware components of personal computers. Experienced in
maintaining a professional appearance, demeanor, and attitude at all
times. Three
years .stocking, inventory, cashiering, customer service, ability to
meet deadlines, Ability to work independently Computer skills
Interpersonal skills, leadership qualities, multi-tasking ability,
oral communication skills, teamwork skills, written communications
skills
Electrolux/Spherion
Present
Responsible for providing day-to-day leadership to the consumer contact
center.
Handling product inquires, and resolving damaged claims. Provide general
customer support service by utilizing the customer claims website to access
customer dealer account information. Provide assistance to the dealers with
returns for damage and scrap products.
Panera bread
2010-2012
Provided daily working supervision of associates
To ensure company standards are maintained and continually improved. Also,
I undertake additional exciting and challenging responsibilities
Within the bakery-cafe as they arise.
Academy Sports
2010- 2011
Provide prompt, friendly customer service. Zone merchandise Conduct price
changes.
Set and maintain weekly ad signage. Perform price/SKU look-ups.
Set and maintain planograms. Unload merchandise from trucks.
Operate cash register and maintain knowledge of cashier procedures.
Answer telephone. Housekeeping duties. Attend training seminars
Toys R US
2009-2010 Team/associate development,
Merchandising, inventory, cash control, human resource, safety
Loss prevention and expense control,
Skills/Abilities EDUCATION & TRAINING
Business technology, electronics, computers, computer software, public
relations
Troubleshooting Problem-solving leadership
RICHMOND ACADEMY
2007-2008
Augusta Technical College
Present
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