Human Resources Sales
Resume:
Lola Falowo
*******@*****.***
Summary
Has years of experience in the operating of administrative and human
resources processes. She is currently the HRIS assistant in the HRIS
department CBI in Baton Rouge, LA. In her role there she assists the HRIS
Analyst and team in entering data for Shaw employees which includes
direct deposits, personnel changes, termination information, and new hire
and rehire information, rate changes, entering high volume acquisitions and
tax changes. She is also responsible for partnering with payroll ensuring that
all data assigned to her is entered in a timely manner to meet critical payroll
deadlines. Also processes data for multiple payroll groups
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Education
Masters of Business Administration with emphasis in 2013
Human Resources
University of New Orleans, New Orleans
Bachelors of Art in Human Resources 2007
Southeastern Louisiana University, Hammond
Graduated with Magna Cum Laude 3.85
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Minors 2007
Management and French
Career History and Accomplishments
HR Shared Services Representative, CBI 1/28/2013 to
Current
Immediate point of contact for employees regarding
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any HR related issues.
HR Operations: updating and maintaining employee
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data.
--HR Operations for multiple business units.
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Maintaining employee electronic database and
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archives
Assisting HR personnel of other departments and
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divisions, functioning as a centralized resource.
Managed EXPATS information for the entire
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company
Data entry of personnel information into the HRIS
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database i.e. merit increases, transfers, exits forms,
employment status changes, etc.
HR Intern, ENTERGY 6/1/2013 to
8/1/2013
Rotation in HR department and job shadowing in all
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aspects of HR.
Responsible for new hire packets.
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Maintained FMLA, STD and workers
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compensation packets
Administrative duties.
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Organized and filed of personnel files.
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Prepared new-hire packets and maintains adequate
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stock of new-hire materials.
Responsible for applicant tracking and routing of
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applications and/or resumes.
Responsible for employee uniform inventory.
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Tracks and files Absence Request Forms.
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Developed a working knowledge of HR information
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databases and searchable resources.
Assisted Volunteer Services with clerical and
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administrative duties.
Assisted Volunteer Services with recruitment,
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interviewing, and orientation.
Data entry of personnel information into the HRIS
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database
Organized and filed of personnel files.
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Consumer Sale call center Lead, ATT
03/2008-03/2012
• Meeting the targets and overall supervision
• Random monitoring of the calls to improve quality,
track the performance of agents and to minimize the
error
• Motivating the team members, implementing new
training modules to increase efficiency and
productivity
• Developed new general business accounts and
managed growing existing accounts.
• A part of the small business sales team that
implemented solutions based sales strategies, while
uncovering new business opportunities in the
greater part of the Baton Rouge area.
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Skills
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Detail Oriented,
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Expert: Microsoft office Suite
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JDE
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People Soft
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Ability of multitask and Prioritize
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References
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Available upon Request
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Contact this candidate