Customer Service Manager

Paul H.Russell, P.E.

**** ****** *** ( Midland, Virginia 22728 ( Phone: 540-***-**** (

*******@*****.***

Licenses Purpose Statement:

Professional A knowledgeable, experienced, detail-oriented leader strives for

Engineering the opportunity to unite strengths with an organization that

Licenses in VA & aims for excellence. Able to multi-task in a fast-paced

NY environment and successful at completing projects on time and

within budget. Maintains a passion for customer service and is

able to use superior communication skills to engage directly

Key Skills with the client. Uses strong interpersonal and organizational

skills to handle a multitude of challenges and responsibilities.

Risk Management Self-motivated and continuously leads by example to ensure a

Vulnerability strong professional work environment and deliver outstanding

Assessments results while engaging in environmental and planning development

Regulatory work. Seeks short term (6 months to 24 month) assignment in area

Compliance of contract administration and inspection of construction

Strategic Planning projects.

Communication Career Accomplishments:

Leadership

Team Development & With a rich level of experience in consulting engineering, I

Engagement have been responsible for the following efforts:

People Management

Preparing numerous Requests for Proposals (RFPs) to align

professional talent to current projects.

Education Planning and designing many water and sanitary sewage systems

for local governments.

St. Lawrence Outlining and presenting community projects to county boards and

University, NY industrial executive committees.

BS in Mathematics Designing several water treatment plants for municipal

governments.

Rensselaer Designing and implementing strategic plans for municipal and

Polytechnic industrial wastewater treatment facilities.

Institute, NY Obtaining several solid waste land application system permits.

BS in Civil Responsible for preparing and administering more than 40

Engineering construction contracts with a focus on inspection services, pay

estimates, change orders, and the final close-out process.

Syracuse For municipal projects administered contracts and inspection

University services throughout project.

Graduate-Level For industrial projects managed acquisition of major equipment

Work items, participated in negotiations with Contractors, inspected

construction, and managed construction contract.

Throughout career, commonly provided in-field inspection when

Honors called upon for moderate periods of time.

Diplomat of the

American Academy Professional Experience:

of Environmental

Engineers Virginia Department of Transportation (VDOT) ( Culpeper, VA

Staff Engineer (5 years)

Who's Who in

Engineering Responsible for development plan reviews and management of land

use permits by home owners, businesses, and commercial

enterprises.

Evaluated transportation/facility capacities in terms of future

impact.

Communicated with applicants to ensure projects met the

requirements and standards of VDOT to assure public safety.

Interacted with traffic engineers, planning and other project

liaisons to uphold project integrity.

J R Engineering P.C.( Newark, NY

Chief Executive Officer (35 years)

Strategized management of the firm to meet client needs and

current demands.

Provided designs to cost-effectively treat high-strength

industrial waste waters in order to reach allowable discharge

levels.

For Industrial clients I conducted the RFP for equipment and

supplies for projects and assisted in negotiations with

potential Contractors.

For Municipal and Industrial clients I routinely managed the

construction period activities on behalf of the Owner including

quality control, inspection, contract administration, pay

estimates, etc.

Focused on employee engagement to uphold morale, values, and

retention amongst highly-trained and respected individuals.

Responsible for preparing and administering more than 40

construction contracts with a focus on administering the

Contract, provide quality assurance, and facility startup.

Consistently outreached to clients to foster long-term

relationships and future business while demonstrating the

capability of meeting current client needs.

Stearns & Wheler ( Cazenovia, New York

Project Engineer/Manager (7 years)

Developed plans for civil/environmental facilities including

reports, construction documents and permits to assure state and

federal regulation compliance.

Organized and directed project teams through regular

communication meetings and status updates.

Delivered project outlines that focused on engineering and

community needs.

Professional Achievements:

As a consultant for the National Food Processors Association I

prepared the technical framework for successful litigation

against the Environmental Protection Agency (EPA).

As an environmental expert for the National Kraut Packers

Association I provided evaluation and guidance to industry

leaders.

As consultant to New York State wineries I represented the

Industry in meetings with USEPA.

Publications/Lectures:

Authored, presented, and published technical papers for the

Industrial Waste Conference at Purdue University.

Presented at the University of Minnesota on food processing

waste water to industry leaders.

Annually presented at Cornell University on the topic of waste

water.

Attended conferences as a presenter for the United States

Environmental Protection Agency (USEPA).

References:

Bruce Reese, P.E. Consultant 540-***-****

Diana Sheesley, P.E., VDOT Construction Manager 540-***-****

Steve Buerman, Manager, Project Engineering 585-***-****

Richard Buckles, Engineering Technician 315-***-****

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