Administrative Assistant Sales
Resume:
Nicole Mason
North Augusta, South Carolina, 29841, United States
********@*****.***
OBJECTIVE
To acquire a position in a strong, forward thinking company where I can
utilize my knowledge and experience.
PROFESSIONAL EXPERIENCE
BOB RICHARDS NISSAN North Augusta, South Carolina United States
Receptionist/ Administrative Assistant July 2013 - Present
. Operate telephone switchboard to answer, screen, or forward calls,
providing information, taking messages, or scheduling appointments.
. Greet persons entering establishment, determine nature and purpose of
visit, and direct or escort them to specific destinations.
. Transmit information or documents to customers, using computer, mail,
or facsimile machine.
. File and maintain records.
. Provide information about establishment, such as location of
departments or offices, employees within the organization, or services
provided.
. Collect, sort, distribute, or prepare mail, messages, or courier
deliveries.
. Perform duties, such as taking care of plants or straightening
magazines to maintain lobby or reception area.
. Hear and resolve complaints from customers or the public.
CONVERGENT OUTSOURCING Augusta, Georgia United States
Billing/Collections Agent January 2012 - February 2013
. Arrange for debt repayment or establish repayment schedules, based on
customers' financial situations.
. Locate and notify customers of delinquent accounts by mail, telephone,
or personal visits to solicit payment.
. Advise customers of necessary actions and strategies for debt
repayment.
. Persuade customers to pay amounts due on credit accounts, damage
claims, or no payable checks, or to return merchandise.
. Confer with customers by telephone or in person to determine reasons
for overdue payments and to review the terms of sales, service, or
credit contracts.
. Answer customer questions regarding problems with their accounts.
. Record information about financial status of customers and status of
collection efforts.
. Trace delinquent customers to new addresses by inquiring at post
offices, telephone companies, credit bureaus, or through the
questioning of neighbors.
. Sort and file correspondence, and perform miscellaneous clerical
duties such as answering correspondence and writing reports.
. Perform various administrative functions for assigned accounts, such
as recording address changes and purging the records of deceased
customers.
. Receive payments and post amounts paid to customer accounts.
. Negotiate credit extensions when necessary.
JACKSON MADISON COUNTY HOSPITAL Jackson, Tennessee United States
Clerical June 2009 - July 2011
. Greet visitors or callers and handle their inquiries or direct them to
the appropriate persons according to their needs.
. Answer telephones and give information to callers, take messages, or
transfer calls to appropriate individuals.
. Operate office equipment such as fax machines, copiers, and phone
systems, and use computers for spreadsheet, word processing, database
management, and other applications.
. Complete forms in accordance with company procedures.
. Maintain scheduling and event calendars.
. Collect co-payment from patient.
LANE COLLEGE Jackson, Tennessee United States
Lab Assistant/ Lab Technician August 2005 - June 2009
. Examine cells stained with dye to locate abnormalities.
. Analyze and record test data to issue reports that use charts, graphs,
or narratives.
. Perform medical research to further control or cure disease.
. Conduct chemical analyses, using microscope or automatic analyzer to
detect abnormalities or diseases and enter findings into computer.
. Obtain specimens, cultivating, isolating, and identifying
microorganisms for analysis.
EDUCATION
Lane College Jackson, Tennessee United States
Bachelors of Science, June 2009 Major Biology
ADDITIONAL SKILLS
. Skilled in Microsoft (Word, Excel, Office, PowerPoint).
. Great organization skills.
. Great phone etiquette.
. Skilled in communicating verbally and written.
. Knowledgeable of labs and instruments.
. Very detailed oriented.
. Great at meeting deadlines.
. Skill at reading and recording data.
. Great customer skills.
REFERENCES
. Available upon request
Contact this candidate