Keisha Miller
Customer Services/Clerk
Queens Village, NY
***************@*****.*** - 646-***-****
To obtain an opportunity to explore my technical skills while contributing to the organization's growth as
well as acquiring additional skills and knowledge.
Work Experience
Administrative Assistant
Young Adult Borough Center - New York, NY
September 2010 to Present
Promptly, accurately, professionally and courteously manages phone calls, screens and directs calls,
takes and relay messages.
Welcomes visitors and greets them cheerfully.
Proofreading pertinent documents.
Functions as the point of contact for all inquiries into the office.
Schedules appointments and enters appointment date and time into computerized scheduler.
Performs moderately complex office duties for department in word-processing, photocopying, faxing,
report generation, and filing; may provide specialized administrative support such as moderately complex
graphic creation for presentations and documents.
Customer Services/Clerk
Smallhorne Maintenance and Construction - St. Catherine, Jamaica W.I.
January 2009 to April 2010
• Responsible for receiving, responding and returning phone calls
• Preparing contracts
• Responsible for preparing invoices to ensure proper billing
• Contact clients to resolve routine matters
• Reordering of office supplies
Clerk
Ministry of Finance
December 2004 to February 2006
• Receiving, responding to calls and taking messages
• Sorting and filing
• Photocopying, sending fax/receiving fax and data entry/typing
• Logging/recording of information
• Distributes and retrieve reports
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Education
Associate in Computer Application and Business Studies
Portmore Community College
November 2004
Diploma in High School
Bridgeport High School - St. Catherine, Jamaica W.I.
1993 to 1998
Additional Information
Computer Skills: Microsoft Word, Microsoft Office, Access and Microsoft Excel
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