Customer Service Sales
Resume:
Jackie Long
I have great customer service and administrative skills. I believe in doing my job
and assisting whomever while staying positive. I love managing different projects
or duties and making sure they are all done on time and correctly. I am used to
working on multiple tasks for multiple managers. I enjoy the administrative
environment.
Jackie
Long
1342 Riverdale Cir., Chesterfield, MO 63005 – *********@*****.*** - Tel: 614-***-****
Personal
I am a hard worker and I love acquiring new skills. I believe in being a team player as well as a leader for
others by doing my job with a positive attitude. I’ve learned I’m great at multi-tasking and working on
various tasks with different deadlines. I have been dealing with customer service, administrative work and
renewal sales for some time now.
Work
Experience
Account Executive (Renewals) – (Sept. 2012 – Current)
Guide Book Publishing, Ballwin MO
Responsibilities: Maintaining 40-60 projects on a calendar schedule, staying organized and bringing in
20,000-30,000 a week in renewal sales. I call, fax, email and mail to keep up with customers. Customer
service is #1.
Administrative Assistant Manager - (Apr 2010 – Sept.2012)
Guide Book Publishing, Ballwin MO
Responsibilities: Act as a leader to other coworkers, run reports, prepare sheets for meetings, run the
company’s credit cards and then compile the weekly deposit, run monthly lists of new clients, call
resumes to set up interviews, set up all travel including hotel, car, flight or mileage. I am a back up on the
phone when we have multiple lines ring in, I get training manuals ready, order new maps to plot new
customers in that area, and many other odds and ends. I also am currently helping the HR lady with filing
sensitive information (what people make, sick/vaca days, etc.).
Customer Service Rep - (May 2008- Apr 2009)
JcPenney, Columbus, OH
Responsibilities: Assist customers with orders, questions and any concerns they may have in a prompt and
friendly manner.
Education
High School Diploma (Sept 2003-
Jun 2007)
Bishop Hartley High School, Columbus, OH
I played volleyball, basketball, and ran indoor and outdoor track while getting a 3.0 gpa.
Associates
St. Louis CC Flo Valley- I will have my Associates from St. Louis Community College this semester and
then I will be transferring schools.
References
Jim Korlin – Director of Sales & Marketing (my last boss) at Guide Book Publishing
Mary Ottenberg - Director of Sales Training / East District Sales Manager at Guide Book Publishing
Michelle Higginson – Vice President of Tax at Beldon, Inc.
Contact this candidate