Customer Service Sales
Resume:
DANIEL DORAN
Mahwah, New Jersey, 07430
**********@*****.***
PROFESSIONAL EXPERIENCE
DIAL AMERICA, MAHWAH, NEW JERSEY 201-***-****
Sales Agent April 2013 – September 2013
Worked in call center assisting people on the Verizon Wireless network to upgrade devices
and migrate plans.
Performed account analysis’ and assisted customers with general customer service
inquires.
QUALITY RELIABLE SERVICES LLC, MAHWAH, NEW JERSEY 201-***-****
Telecommunications Specialist Jun 2012 – Feb 2013
Assist with the construction of cell phone sites.
Take inventory of materials needed on site.
TMD MAINTAINENCE, RAMSEY, NEW JERSEY 201-***-****
Business Administrator Mar 2011 – April 2013
Complete forms for sales orders.
Schedule appointments and meetings with clients.
Answer incoming calls, greeting callers, providing information, transferring calls and/or
taking messages as necessary.
Perform clerical duties, such as typing, proofreading, accepting orders, scheduling
appointments, and sorting mail.
CARING TRANSITIONS, PIERMONT, NEW YORK 201-***-****
Phone sales, Jul 2011 – Feb 2012
Confer with company officials to develop methods and procedures to increase sales
ORGANICO, RAMSEY, NEW JERSEY
Manager, Jun 2010 – Dec 2010
Inventory stock and reorder when inventory drops to a specified level.
Direct and supervise employees engaged in sales, inventory taking, reconciling cash
receipts or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality
goods.
Provide customer service by greeting and assisting customers, and responding to
customer Inquiries and complaints.
EDUCATION
BERGEN COMMUNITY COLLEGE, PARAMUS, NEW JERSEY
Accounting Candidate, Dec 2013
ADDITIONAL SKILLS
Skilled and experienced in Microsoft Office (Word, Outlook, and PowerPoint)
Proficient in Microsoft Excel for financial analysis.
Experienced in Mac OS Leopard including Final Cut, Pro Tools, Photoshop, etc.
Contact this candidate