Customer Service Sales

Kamyra Crite

Customer Service

Greer, SC

***********@*****.*** - 864-***-****

To provide a first line of support to management/team by utilizing coaching and development skills and to

utilize my current skill sets while developing further skills with the addition of new responsibilities.

WORK EXPERIENCE

Marketing Associate

LevelOne Real page Inc. - Greer, SC - March 2013 to Present

Responsibilities

I am responsible for informing prospects or potential residents about apartment home, pricing and availability.

I also set visit for our clients and used selling techniques while building rapport with people who were looking

for a new home.

Accomplishments

I have moved up in the career path at Level One which has also given me a pay increase for good performance.

Skills Used

I have great listening and communication skills. I'm also able to type approximately 70 WPM.

ESC Consultant

Perceptis - Greenville, SC - December 2011 to March 2013

Greenville, SC

- Handle incoming customer calls validating caller and processing request for optimal resolution on the first call

- Maintain work queues, completing all task timely

- Update customers on the status of open cases/tickets

- Follow proper escalation procedures at customer's request

- Attend training when offered to maintain knowledge of latest information in products, services offered and

Client information

Sales Associate

Simply Fashion - November 2009 to December 2011

Greenville, SC

- Insure store remains clean and all displays are neat and orderly

- Drive sales by delivering exceptional customer service

- Follow all proper return and refund procedures

Sales Associate

Steve & Barry - September 2007 to January 2009

Greenville, SC

- Insure store remains clean and all displays are neat and orderly

- Process all inbound merchandise shipments, in-store price changes and store-to-store or store-to-warehouse

product transfers

Cashier

Bo Jangles - June 2006 to May 2008

Greenville, SC

- Being helpful to the customers regarding the product.

- Handling cash related work

- Satisfy the customer's queries about the food at any cost

REFERENCES- AVAILABLE UPON REQUEST

EDUCATION

Retail marketing and Management

Art Institute of Pittsburgh Online Division

2013 to 2014

ADDITIONAL INFORMATION

SKILLS PROFILE

- Excellent customer service skills

- Computer skills include> Excel, Access, Word, Internet Research and E-mail, Power point

- Excellent and effective typing skills

- Experience with problem solving and resolution of customer service complaints

- Quick learner and able to adapt to change due to business needs etc.

Contact this candidate