customer service

April hunt

Objective

To obtain gainful employment with your company.

Experience

****-******* ******* ********** *********, GA

Customer Care Representative

Track potential customer's by answering product and

service questions suggesting information about other

products and services.

Open customer's account by recording account

information

Resolve product or service problems by clarifying the

customer's complaint and determines the case of the

problem and then selecting and explaining the best

solution to solve the problem.

Expedited correction and adjustment following up to

ensure resolution.

Maintain financial accounts by processing customer's

adjustments

Recommends potential products or services to management

by collecting customer's information and analyzing

customer's needs.

Prepares products and services reports by collecting

and analyzing customer's information.

Contributes to team effort by accomplishing related

results as needed

2005- 2004 JC Penny Augusta, GA

Sales Representative

Provided customer related feedback to customers on

products and services related to merchandise.

Greeted customers at entrance of store and provided

timely check out procedures.

Maintain great team relations and provided overtime for

team members if asked.

Completed necessary training curriculum to ensure

safety procedures were followed and proper paperwork

completed for customer accidents.

EDUCATION

1997- 2001 BUTLER HIGH SCHOOL AUGUSTA, GA

Graduted with a high school diploma.

Skills

Microsoft Office Products, Internet, Word Processing,

and Movex

Interest

Surfing the internet, running, exercising, and

shopping.

References

Provided Upon Request

e-mail @**********@*****.***

923 renaissance way . Conyers, ga 30012

. PHONE 706-***-****

Contact this candidate