Home Health Administrative Assistant

REBECCA YANKAH-PATTEN

**** ******* ****** ( New York, NY 10037 646-***-**** (

**********@*****.***

PROFESSIONAL EXPERIENCE

PARTNERS IN CARE September

****-***** ****

Coordinator

- Assigned Home Health Aides to patient's homes requesting service from The

Visiting Nurse Service

- Developed and implemented procedures as necessary to maximize operational

efficiency

- Ensured delivery of high quality service by supervising activities of

assigned Home Health Aides

- Encouraged and developed on-going communications with Home Health Aide

Staff, Field Nurses and Patients

- Maintained Patient and Home Health Aide Daily Schedules

CHATTAHOOCHEE TECHNICAL COLLEGE June 2008-

July 2009

Business Office/Financial Aid Assistant

- Counseled and advised students regarding financial aid packages,

scholarships and FAFSA Applications

- Conducted and New-Student Financial Aid Orientations

- Provided on-going comprehensive overall financial aid counseling

to students and parents

- Initiated HOPE Scholarship Evaluations. Monitored status for HOPE

Scholarship Entitlements

- Resolved student financial aide issues

- Collected student fee payments and updated student account

information in database

WASHINGTON MUTUAL BANK January 2003-

January 2008

Senior Loan Coordinator (Wholesale, Retail and Commercial Lending)

- Recipient of Top Loan Facilitator 2006, Top Employee Award 2007

- Determined if loans met guidelines and obtained third party reports

- Coordinated with various sales teams outstanding issues relating to

borrowers

- Audited borrower files for completeness before submitting to

Underwriting Department

- Processed commercial, conventional, single family, multi-family, co-

op and condominium loans

- Verified and validated supporting income, assets and liability

documentation

- Edited and translated DU Outstanding Conditions. Cleared

conditions

- Identified fraudulent information and performed verbal employment

verifications

Administrative Assistant

September 2001-December 2002

- Provided principal administrative support to Vice President

- Screened calls, distributed correspondence, prepared mailings,

drafted and edited correspondence

- Coordinated lunches and developed presentations for sales meetings

and special events

- Maintained calendar and scheduled meetings

SOUTHERN POLYTECHNIC STATE UNIVERSITY February

2000-July 2001

Direct Student Loan Assistant

- Managed and directed Federal Direct Student Loan Program

- Received and processed Government Electronic Data. Reconciled Loan

Program

- Conducted orientations, supervised staff in absence of Director

- Processed Direct Student Loans and Parent-Plus Loans

- Updated Student Information in Banner

COMPUTER SKILLS

Microsoft Office, Banner Financial-Aid Module, Adobe and Loan

Processing Software, HP Plus

EDUCATION

College of New Rochelle, BA Degree Major:

Business/Communications

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