Customer Service High School

Danielle Murphy

Irvington, NJ

***************@*****.*** - 862-***-****

Obtain a customer service based position that will allow me to utilize my excellent customer service skills.

Exceeds in fast paced environments as well as work independently and as part of a team.

WORK EXPERIENCE

Security guard

Strike Force - Union, NJ - July 2013 to Present

Patroling site

Checking Id's

Checking bags

Greeting guests

Customer Service

ACTION CARTING - Newark, NJ - September 2011 to February 2013

Answering Phones

• Filing

• Typing

• Resolving customer service issues

NJ State Certified Nurses Aide / CPR Certification

ESSEX COUNTY COLLEGE TRAINING INC - Newark, NJ - February 2009 to July 2009

Patient Care Technician, EKG Technician, Phlebotomy )

* Medical training included clinical procedures; vital signs, bathing & grooming

* Proper positioning and patient transport using Hoyer lift

* In addition, the concepts from the areas of Nutrition, Anatomy and Physiology, Infection Control Measures,

Death, Dying and Grieving procedures were discussed.

Nurse Assistant

WINDSOR GARDENS - East Orange, NJ - April 2009 to May 2009

Clinical Externship

* Completed 90-hours of clinical training.

* Worked under direct supervision of nursing staff

* Aided in the bathing, grooming and feeding

* Trained on Hoyer Lift. Patient transport.

* Collected and recorded vital signs and blood pressure.

Cashier

McDonald's - Newark, NJ - August 2006 to January 2007

Provided superior customer service

• Responsible for taking orders and handling cash transactions

Head Counselor

Jr Ceo's - Peekskill, NY - June 2003 to September 2003

Mentor for the youth program

• Compiled information including attendance and progress reports on a weekly basis

Customer Service Representative

Wal-Mart - Monticello, NY - August 2002 to February 2003

Answered phone calls

• Cash reconciliation

EDUCATION

High School Diploma

Peekskill High School

2004

SKILLS

Sora certified

ADDITIONAL INFORMATION

QUALIFICATIONS

NJ State Certified Nursing Assistant, Patient Care Technician, Phlebotomy, EKG, CPR certification. Current

with all immunizations (including Tuberculosis and Hepatitis B). Experience with activities of daily living (ADL's)

and quality patient care. Intermediate computer skills (Microsoft Word, Excel, PowerPoint)

Contact this candidate