Data Entry Management

Tashema Patton

*** ***** ******** ***

New York, NY 10027

*************@**********.***

347-***-****

OBJECTIVE

. TO OBTAIN A LONG TERM POSITION WITH AN ORGANIZATION THAT WILL

APPRECIATE MY POTENTIAL, SKILL AND ABILITY TO WORK INDEPENDENTLY AND

IN A TEAM SETTING, ALLOWING GROWTH PERSONALLY AND PROFESSIONALLY

education

2013-PRESENT

. BMCC /BOROUGH OF COMMUNITY COLLEGE PSYCHOLOGY

WORK EXPERIENCE

RESERVATIONIST

02/2011- 03/2013

First Transit Inc. /Access A Ride Long

Island City, NY

. Handle high volume of telephone inquiries within call center daily for

elderly and handicapped/ disabled individuals.

. Maintained composure and poise within a high intensity and fast paced

environment.

. Interacting with various types of consumers in a professional manner

within the call center.

. Meeting the need of the consumer in a timely manner as indicated by

monthly supervision and ongoing training within the call center.

. Participated in and completed all ongoing training as needed/scheduled

by management.

. Maintained reliability and appropriate attendance i.e.; volunteering

for extra shifts/hours to assist management and colleagues.

TELLER

04/2009-3/2010 Brooklyn,

New York

Super Cash Check Cash

. Efficiently opened and closed business transactions.

. Received and paid out monies.

. Kept accurate record of money and negotiable instruments in a

financial institution.

. General office responsibilities.

DISPATCHER

06/2007- 03/2008

Supreme Building Messenger New York, NY

. Handled office communications surrounding a high volume call center.

. Performed data entry and maintained database for the system.

. Maintained patience and focus within a high pressure and fast paced

environment.

data entry clerk

08/1994- 02/2006

RITE CARE MEDICAL

BROOKLYN, NY

. HANDLED THE TASK OF NUMEROUS INCOMING CALLS.

. Handled complex customer inquiries and complaints by actively

listening and working with the consumer to assist with their

situation.

. Helped to develop and implement the operating procedures of the

organization.

technical skills

. INTERNET RESEARCHING TECHNIQUES

. Proficient in Microsoft word, excel and office.

. 45 wpm key stroke

. ADEPT software

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