Customer Assistant

Objective

To obtain a position that will effectively apply my skills as well as

encourage, develop and enhance my professional development.

Summary

Quick-learner; works well on a team or independently

Hardworking, energetic, and reliable

Excellent problem solver with strong technical and communication

skills

Efficient

Strong organizational skills

Professional Experience

Standard Parking Corporation Bronx, NY (3/2011 - 12/2012)

Cashier

Counted bank of revenue at beginning of shift to ensure starting total

was correct

Collected cash and/or validations and maintained security of cash

Computed bill from ticket showing amount due per customer

Operated cash register after time calculation (manually or by

machine), calculated cost or transaction and displayed cost of

customer transaction on cash register

Quoted prices for parking services for which money is received upon

customer receipt.

Resolved customer complaints

Conducted timely checks to see if a proper inventory of necessary work

aids and supplies are located in booth

Verified log of shift transactions against bank of "revenue" on hand

Compiled bank of collected revenue during the day once a predetermined

amount of money has been collected

Recorded amounts received; cars in/out of facility, cars left in a

facility (if applicable) while preparing shift report of transactions

Any other duties that may be assigned by the supervisor

Bronx Community College Bronx, NY (5/2010 - 8/2010)

Advisor Assistant

Assisted new and continuing students with various student services

processes in the areas of admissions, registration, records and

financial aid

Interacted with students to resolve problems related to student

services functions via phone, email, and in person

Responsible for cleanup of data and prepared reports/lists from

various reporting tools

Assisted with processing transcripts process including recording

transcripts received, entering transcripts and communicating outcome

to students and other interested parties as needed

Partnered with academic divisions in areas of responsibility;

performed related duties as assigned

P.O.I.S.E.D for Success Bronx, NY (2/2009 - 4/2010)

Clerical Associate

Performed a wide range of administrative and clerical tasks to ensure

the efficient operation of the department

Bloomingdales New York, NY (3/2008 - 5/2008)

Fitting Room Associate

Described merchandise and explained use, operation, and care of

merchandise to customers

Greeted customers and ascertained what each customer wants or needs

Recommended, selected, and helped locate or obtain merchandise based

on customer needs and desires

Maintained knowledge of current sales and promotions, policies

regarding payment and exchanges, and security practices

Answered questions regarding the store and its merchandise

Helped customers try on or fit merchandise

Skills

Computer: Proficient in Microsoft Office; Word, Excel, PowerPoint and

Outlook

Knowledge of Internet Explorer

Education

Monroe College, Bronx, NY (currently attending)

BBA

Major: Health Services Administration

Bronx Community College (2009 - 2012)

AAS

Major: Medical Office Assistant

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