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Customer Assistant

Location:
Palmdale, CA
Posted:
October 05, 2013

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Resume:

Objective

To obtain a Beauty Advisor position for Lanc me and the L'Oreal Family.

Education

Springfield College, Springfield, MA B.S. in

Therapeutic Recreation, May 2007

GPA: 3.25

Related Retail Experience

Service Center Associate, Hannaford Market, Ayer, MA

June 2000- July 2008

Responsible for completing customer transactions in a courteous manner

while meeting or exceeding the quality and speed of ring-through

transactions dictated by the company.

Customer relations, answered the phone, handled customer complaints,

refunds, state lottery, utility payments, money orders and transfers,

supervised cashiers

Counted store safe and daily deposit, entered cashier declarations in

system, handled cashier money pick-ups.

Contributed to keeping product on display organized, stocked and

aesthetically pleasing.

Additional Experience

Activities Assistant, Flagship Healthcare Center, Newport Beach, CA

February 2011-Present

Conduct individual activities assessments

Direct group activities for elderly population, conduct 1:1 room visits

Develop Care Plans for residents both short and long term

Activities Aide, Providence Little Company of Mary Medical Center, San

Pedro, CA

August 2010 - February 2011

Offer and implement appropriate activities to patients in the

rehabilitation unit

Document patients participation in activities

Conduct admissions activity assessments and document in Meditech system

Document discharge assessments

Recreation Therapist, Seven Hills Devens Day Habilitation, Devens, MA

October 2007- June 2010

Documented participants tasks and objectives

Planned and implemented various activities for special event days

Directed the participants' newsletter group, gathered and edited articles

on computer, printed and distributed quarterly edition

Lead community trips (i.e.- grocery store, park, shopping mall)

Attended quarterly activities planning meeting

Volunteer Experience

Transfer Leader, New Student Orientation, Springfield College, Springfield,

MA

August 2005, 2006

Assisted transfer students while checking into school

Facilitated group activities and made transfer students feel welcome

Collaborated with group leaders to ensure the success of daily activities

Patient Aide Volunteer,

Children's Hospital Boston, Boston, MA

January 2003- August 2003

Worked under the direct supervision of a Child Life Specialist

Assisted in the play room and worked one-to-one with children

Provided one-to-one visits to children and babies unable to leave their

rooms

Children's Extended Care Center, Groton, MA

November 2002- May 2003

Worked under the supervision of the Activities Director

Assisted with programs in the activity room

Provided one-to-one room visits to patients unable to leave their rooms

Certifications

Activity Leadership Training,

36 Hour Activity Leader

Course Gr

anted October, 2010

References Provided Upon Request



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