Customer Assistant
Resume:
Objective
To obtain a Beauty Advisor position for Lanc me and the L'Oreal Family.
Education
Springfield College, Springfield, MA B.S. in
Therapeutic Recreation, May 2007
GPA: 3.25
Related Retail Experience
Service Center Associate, Hannaford Market, Ayer, MA
June 2000- July 2008
Responsible for completing customer transactions in a courteous manner
while meeting or exceeding the quality and speed of ring-through
transactions dictated by the company.
Customer relations, answered the phone, handled customer complaints,
refunds, state lottery, utility payments, money orders and transfers,
supervised cashiers
Counted store safe and daily deposit, entered cashier declarations in
system, handled cashier money pick-ups.
Contributed to keeping product on display organized, stocked and
aesthetically pleasing.
Additional Experience
Activities Assistant, Flagship Healthcare Center, Newport Beach, CA
February 2011-Present
Conduct individual activities assessments
Direct group activities for elderly population, conduct 1:1 room visits
Develop Care Plans for residents both short and long term
Activities Aide, Providence Little Company of Mary Medical Center, San
Pedro, CA
August 2010 - February 2011
Offer and implement appropriate activities to patients in the
rehabilitation unit
Document patients participation in activities
Conduct admissions activity assessments and document in Meditech system
Document discharge assessments
Recreation Therapist, Seven Hills Devens Day Habilitation, Devens, MA
October 2007- June 2010
Documented participants tasks and objectives
Planned and implemented various activities for special event days
Directed the participants' newsletter group, gathered and edited articles
on computer, printed and distributed quarterly edition
Lead community trips (i.e.- grocery store, park, shopping mall)
Attended quarterly activities planning meeting
Volunteer Experience
Transfer Leader, New Student Orientation, Springfield College, Springfield,
MA
August 2005, 2006
Assisted transfer students while checking into school
Facilitated group activities and made transfer students feel welcome
Collaborated with group leaders to ensure the success of daily activities
Patient Aide Volunteer,
Children's Hospital Boston, Boston, MA
January 2003- August 2003
Worked under the direct supervision of a Child Life Specialist
Assisted in the play room and worked one-to-one with children
Provided one-to-one visits to children and babies unable to leave their
rooms
Children's Extended Care Center, Groton, MA
November 2002- May 2003
Worked under the supervision of the Activities Director
Assisted with programs in the activity room
Provided one-to-one room visits to patients unable to leave their rooms
Certifications
Activity Leadership Training,
36 Hour Activity Leader
Course Gr
anted October, 2010
References Provided Upon Request
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