Customer Service Human Resources

JaMetta Coleman

*********@*****.***

Cell: 832-***-****

Cypress, TX 77433

Accounting and human resources professional with 5 years of experience specializing in

administration, payroll, and healthcare.

Professional Experience

8/10 to 8/13

AXZIS LLC - Houston, TX

Human Resources

Plan, orientate, and/or oversee new employee orientations and training

Alongside the board of directors and trustees, developed a new employee handbook and system of

management operations

Coordinate warehouse activities and logistics operations

Improved sales and net profit by 15% by negotiating rates with vendors, customers, and cost

effective marketing

Cut costs of transporting and shipping inventory by using local carriers and more economic modes

of packaging and transportation.

Accounting/Payroll

Managed/analyzed/reviewed all accounts payable and receivable to ensure best cost and risk

management; which resulted in an 5% increase to gross income by reducing cost 3 %

Maintained transportation reports, bill of ladings, and confirmation of delivery

Manage employee records with management systems software related to hiring, termination,

payroll, and job applicant details such as scheduling, responsibilities, and compens ation

Managed accounting and bookkeeping through PeachTree accounting software

03/09 to 02/10

HEALTHBRIDGE CHILDRENS HOSPITAL

Certified Nurse Assistant

Monitor all EKG recordings

Apply clean dressings, stockings, and bandages under the provisions of the physicians

Operate medical equipment

Assisted nurses with providing patient care

Document and report any observations of patient behavior, complaints, or physical symptoms to

nurse

Confirm all admissions information such as correct name spelling, address, and insurance

information

Take admission vital signs which includes blood pressure, temperature, and pulse

KAY JEWELERS – Houston, TX 11/08 to 02/09

Office Assistant

Communicate with customers relating to accounts, payment, and overall satisfaction

Manage and review files, records, and other documentation to obtain specific information to answer

inquiries and requests

Compute and record daily transactions and reports

Maintain files, inventory, and all cash including bank deposits

Improved sales, and exceeded goals by marketing and advertising especially during peak seasons

Arrange and create attractive displays to attract customers

Scheduled appointments and arranged meetings and travel

Provided exceptional customer service by making customer support a major priority

Education and Training

DeVry University HOUSTON, TX

Currently enrolled; concentration in Bachelor of Business: Healthcare Administration

TEXAS HEALTH SCHOOL- HOUSTON, TX

Certified Nurse Assistant

Contact this candidate