Customer Service Manager
Resume:
Robin D. Reynolds
San Diego, California 92102
OBJECTIVE: Gain part time employment with a company that will allow me to utilize my skills to the fullest and
provides opportunities for advancement.
PERSONAL PROFILE: Mature, friendly, and down to earth, my sincere approach helps me establish good
rapport with both customers and co workers. I am also a self starter and work well independently without the need
for constant supervision. I am very conscientious in fulfilling my job duties and assigned tasks and my attention to
detail ensures consistent quality in my work performance. My pro active approach to solving problems and
accepting the challenge of new and difficult tasks allows me to utilize my creativity. I possess excellent oral
communication skills which helps me articulate ideas and convey information clearly and concisely. My life
experience, education, and work experience combine to make me well suited to perform at or above expectations
in a wide variety of job settings.
SUMMARY OF SKILLS: Sales – Property Management – Customer Service – Customer Follow Up – Inventory
and Cost Control – Shipping and Receiving – Inventory Stocking – Facility Janitorial Maintenance – Managed
Payroll – Managed Multiple Phone Line System – Employee Supervision – Filing – Typing – Familiar with
Microsoft Word & Excel
WORK EXPERIENCE:
1993 1997 The Trident Group, San Diego, CA
Apartment Manager
Showed new apartments to prospective tenants
•
Issued evictions upon request of management
•
Worked with maintenance men on the upkeep of building
•
1996 1997 San Diego Old Globe Theater, San Diego CA.
Telemarketer
•Managed customer follow up
•Provided general information on productions
•Sold subscriptions to new and current subscribers
•Performed faxing, photocopying and filing duties
•Customer service
1989 1993 Grossmont College Bookstore., El Cajon, CA
Floor Supervisor and Lead Cashier
Operated cash register
•
Stocked inventory
•
Coordinated Employee Schedules
•
1995 1996 Alamo Rent a Car., San Diego, CA
•Assisted staff in the reception area, answered multi line telephone system
•Directed visitors to appropriate areas throughout the building
•Coordinated Janitorial Services
•Managed payroll of 45 employees
EDUCATION:
1984 Patrick Henry High School Graduate
1986 – 1987 Southwestern Community College
2010 – 2012 San Diego City College
Personal and Professional References Available Upon Request
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