Customer Service Medical Assistant

Ashley Bahlawan

**** ********** **. ********, ** 77469 *************@**.*** 832-***-****

Qualifications Summary

Administrative support professionally experienced working in fast paced environments

demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical

and discreet, committed to superior customer service. Confident and poised in interaction

with individuals of all levels. Detail oriented and resourceful in completing all job duties;

able to multi task effectively. Capabilities included:

Appointment scheduling

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Answer multi line telephone to screen, forward and take messages

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Assemble charts for new customers, including obtaining all previous records

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Hear and resolve complaints from customers

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Professional Experience

Frank N Steins Bar and Grill 01/2013 08/2013

Waitress/Bartender

Create a great working relationship with my coworkers and customers

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Ensure that all guests receive exceptional service

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Maintain a “Can do” attitude and spread a positive vibe

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Knowledgeable about drink varietals and menu pairings

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Coastal Kidney Treatment Centers 02/2012 05/2012

Medical Assistant

Experienced Medical Assistant and receptionist

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Certificate in Medical Assisting from TX School of Business

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Sensitive, caring, and professional attitude toward staff, patients, and their families

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Friendly and outgoing with a pleasant manner and phone voice

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Briargrove Pharmacy 12/2008 12/2011

Assistant Manager

Managing a group of employees to improve productivity and increase sales

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Document and maintain inventory records

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Evaluate customers’ needs to ensure proper product mix

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Handled customer complaints

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Help organize inventory and ordering files

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Remington Mortgage 01/2006 10/2008

Receptionist/Admin. Assistant

Interviewed customers to obtain credit information and financing requirements

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Coordinated all front office duties

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Maintained all loan records

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Prepare loan documents to all potential customers

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Education

TX School of Business 2012

Stephen F. Austin High School 2006

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