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Customer Service Manager

Location:
Lititz, PA, 17543
Posted:
October 04, 2013

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Resume:

*** ******* **** *****: 717-***-****

Lititz, PA 17543 Email: *************@*****.***.***

Julia Stauffer

Objective I am highly motivated with a “Can Do” attitude. I am a creative problem solver successful in a fast-paced

environment. I am seeking a career where my work experience and personality will benefit both my

employer and myself.

Experience Quality Digital Office Solutions – Lancaster, PA 2012-2013

Administration / Accounts Receivable

Manage toner levels for customers via web programming.

Manage sales orders, dispatch service calls, and operate multiple phone line.

Create customer profiles for sales team.

Sales marketing.

Invoice customers and process credit card transactions via web.

Seminole Produce – Sanford, FL 2010-2012

Marketing Coordinator

Responsible for finding new customers.

Process sales orders.

Work with customers to promote contracted crops.

Develop marketing presentations.

Martin Auctioneers – New Holland, PA 2005-2010

Field Manager

Assign bidder numbers, data entry, and process customer payments.

Organize items to be sold.

Coordinate duties of employees during sale.

Garden Fresh – Harrisburg, PA 2000-2008

Cashier Manager

Required to memorize all pricing and keep up with constant price changes.

Prepare and display produce.

Assistant produce buyer.

Train new hires and handle customer service.

Education Penn State University – Harrisburg, PA 2006-2008

Business Administration

Skills Microsoft Office Suite including, Word, Excel, Access, PowerPoint, Publisher and Outlook.

E-Automate Accounting Software

FM Audit Internet Software

Famous Agri Business Software

References Brooke Jumbelick, Director of Marketing & Business Development

Turner Vaught Law Firm

843-***-****

• Heather Wade, Bank Accounting Manager

Fulton Financial Corp.

717-***-****

• Mark Huling, President

Seminole Produce

407-***-****

• Sue Jenkins, Senior Residential Mortgage Underwriter

Fulton Mortgage Company

717-***-****

• Lisa Cochran, Residential Mortgage Loan Closing Processor

Fulton Mortgage Company

717-***-****



Contact this candidate