Project Manager Quality Assurance
Resume:
Takeida L. Scott-Adanijo
*** ***** ****** ****, ******, GA. 30019
********@*****.***
Summary An experienced team leader with the ability to
initiate/manage cross-functional teams and multi-disciplinary
projects.
Critical thinking Decision making Problem solving
Planning Organizing Executing.
Result-oriented and hard working professional with extensive
knowledge of project management. .
Strong leadership and interpersonal skills.
Skilled at learning new concepts quickly, working well under
pressure, and communicating ideas clearly and effectively.
Excellent problem solving skills as well as strong
presentation and organization skills.
Extensive computer training, including knowledge of multiple
business software packages.
Self-motivated and enjoy working in a team environment and
strong planning and organization skills.
Internet Proficiency expert in using various tools like MS.
Office Suite, Oracle, SAP.
Education Masters Degree in Business Administration 2012
Ashford University, Clintion, IA.
Bachelors Degree in Health Administration 2007
University of Phoenix, Atlanta, GA.
Associate Degree in Business Software Technology 2002
Asher School of Business, Norcross, GA.
Career History & Accomplishments
Project Manager, Mo-Soft Limited, Inc. 2009-pr
Worked in coordination with project managers and esent
administrator and assisted with the development of
full scale project plans and executions.
Defined the project scope of work, financial plan,
its goals and delivery - Assisted project management
with aspects of the project business plan and
budget.
Worked with project team members, clients and
vendors to coordinate activities within the project
from the beginning to the end of the lifecycle.
Coordinated activities according to the need of the
different department's resources are allocated based
on the manager's needs and requirements.
Worked with direct supervision and guidance of the
project manager whilst becoming more proficient with
project strategies.
Monitored and analyzed project reports in an effort
to sort out issues with documentation.
Maintained and documented reports on a daily basis
regarding the projects assigned to various
departments; progress, schedule, budgeting and
forecasting.
Attended annual meetings and summits and presented
upcoming projects.
Coordinated with the project supervisor in
additional assignments and small projects.
Tracked and resolved critical issues to minimize
project risk factors.
Tracked project deliveries using project management
tools.
Handling all the clerical duties and activities of
the organization as well as directed, supervised,
supported and coordinated the project staff.
Attending all training programs organized by
management.
Responsible for studying all the projects and
maintaining record of these projects.
Project Coordinator/Administrative Support/Skip 2006-20
Tracer, Victory Recovery Services, Buford, GA 09
Identified resources required, assigned
responsibilities and coordinated project staff
directly and indirectly to ensure successful
completion of the project.
Communicated extensively with clients,
sub-contractors and vendors to establish
cordial/effective working relationship.
Followed up with clients to verify satisfaction.
Reduce client losses on an average of 2.5 million
dollars monthly.
Assist in reducing client charge off by 18%.
Conduct telephone interviews with individuals to
obtain information.
Conduct reviews and update meetings with clients to
determine investigation procedures and give updates.
Conduct field inspections of property and person to
person interviews to establish location of
individuals or property.
Update clients of investigation progress and on a
regularly basis to insure proper service levels.
Use a wide array of skip tracing tools and
techniques to assisting in location and recovery.
Unit Manager, Skip Trace Department, Financial Asset 1999-20
Management Services Inc, Atlanta, GA 06
Managed a group of 24 skip tracers/collectors in
daily operational functions.
Facilitated meetings to determine solutions for
servicing issues.
Reviewed operation practices and department policy
and procedures and conducted monitoring sessions for
quality assurance reviews.
Implemented various work strategies to insure team
morale and productivity.
Handled all escalated calls and disputes from
customers and clients to maximize servicing quality.
Managed production closely using key performance
indicator reports and managed all skip tracers and
work flow assignments daily.
Managed the operational, financial and technological
aspects of projects based on time-lines and work
plans.
Memberships & Affiliations
Golden Key Honor Society
Reference upon request
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