Customer Service Sales

Sue Fitzgibbons

Administrative Professional

***.***********@*****.***

Summary

I am currently in the job search market, looking for an administrative position in the San Diego area with an

established company where I can put my over 20 years of extensive administrative experience back to work.

Resume is available upon request.

In August 2007 I left my career of 15 years as an administrative support specialist with a great company, for a

full-time career in Real Estate right when the market took a turn for the worse. It's been a difficult venture

down a rough and rocky road, and even after changing to a great broker, I had to move on, back into the

business world.

Experience

BPO Placement Coordinator at Nations Valuation Services

May 2013 - July 2013 (3 months)

Order placement

Vendor fee negotiation

Customer service

Client Services at Transcontinental Valuations

August 2010 - April 2013 (2 years 9 months)

Order Placement

Order Follow up

Report QC

Key Account Manager

Key Client Liaison (Tampa FL)

Accounting Rep

Realtor at Realty World Select Properties

January 2009 - August 2010 (1 year 8 months)

Work with buyers and sellers in all aspects of a home purchase or sale

• Prepare contracts and documents in Zipforms, enter listing data to MLS, provided CMA’s as needed

Realtor at Windermere Pacific Coast Properties

September 2006 - December 2008 (2 years 4 months)

Work with buyers and sellers in all aspects of a home purchase or sale

• Prepare contracts and documents in Zipforms, enter listing data to MLS, provided CMA’s as needed

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Sales Support Specialist at Watkins Manufacturing Corporation

August 1992 - August 2007 (15 years 1 month)

• Sales Support Specialist

Provided administrative support to National Sales Managers, Sales Trainer, Business Development Manager,

and 21 Regional Sales Managers of a leading manufacturer of hot tubs (Hot Spring & Caldera Spas), a

subsidiary of Masco Corporation (MAS).

• Sales Department Coordinator

Prepared correspondence, memos, meeting minutes. Maintained business expense/mileage files, verified

expenses, submitted reports, and tracked budgets. Oversaw Fleet Vehicle purchase program, compiled

monthly mileage reports for VP of Finance.

• Event Coordinator for National Sales Trainer

Coordinated training arrangements including hotels, catering, and meeting space negotiations, tracked and

confirmed registrations. Maintained attendance database tracking year to year attendance trends, approved,

coded and submitted invoices, and tracked income and expenses to budget.

• Marketing/Order/Shipping Admin

Provided phone assistance for Costco/Price Club member purchases, tracked product progress through

production, arranged freight to warehouses and Caldera dealerships.

Skills & Expertise

Customer Service

Real Estate

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Sue Fitzgibbons

Administrative Professional

***.***********@*****.***

Contact Sue on LinkedIn

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Contact this candidate