Sales Quality Assurance
Resume:
Patricia Rosko
Packer/Material Handler/Quality Control at Sunoco Plastics/SLG Staffing
*************@*****.***
Summary
I have over 10 years of personal and professional training and experience in all areas of Automotive Service and
Repair including engine and driveability problems, noise issues, and brake and suspension troubles. I also have
extensive experience both as an automotive apprentice technician and as a General Services technician while
obtaining my degree in Automotive Technology from Columbus State Community College. Repair and
restoration of my own vehicles as well as paid work enable me to continually upgrade my skills and training. I
am actively pursuing my ASE certifications.
I can contribute to the company bottom line by quickly and accuractely diagnosing service and repair problems,
decreasing diagnostic time and increasing customer satisfaction and repeat business.
Experience
Apprentice Technician at Fosters Truck and Trailer
August 2013 - September 2013 (2 months)
Employed as an apprentice truck technician.
Material Handler at Intellisource@Zulily
April 2013 - August 2013 (5 months)
Zulily is an online retailer of Women's and children's clothing and accessories.I left to pursue job at Foster's
Truck and Trailer.
Packer/Material Handler/Quality Control at Sunoco Plastics/SLG Staffing
October 2012 - April 2013 (7 months)
Maintained various production lines for plastic thermoforming company, "5 Hour Energy Bottles" monitoring
quality and helping reduce costly production issues and downtime.
Worked with Safety Committee to incorporate Sunoco's "Five S" values and enhanced plant personnel safety.
Helped to improve ergonomics and efficiency of work stations to accommodate new conveyor system for 5
hour energy bottles.
Garden Sales and service at Menards
March 2011 - September 2012 (1 year 7 months)
Responsible for making effective presentations to increase sales of plants and related products. Stocking
merchendise, and helping guests with plant issues and questions. Also work in Hardware to assist quests with
repair issues, sales and service.
Hardware Sales at Menards
March 2011 - September 2011 (7 months)
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I will be assuming a Hardware Sales position at the new Menard's store on Morse Road.
Hardware Sales, Cashier at Menards
March 2011 - September 2011 (7 months)
Assist guests in Hardware needs, such as tool and fastener needs. Also, certified by both Menards and the
Home Depot in Hardware, Pllumbing, Building Materials, and Front End.
Warehouse Associate at ODW Logistics, Inc.
2010 - 2011 (1 year)
order fullment, problem solving, quality assurance, detail oriented, working with diverse cultures
Marketing commitee member-volunteer at Forty Plus Of Central Ohio
July 2010 - March 2011 (9 months)
As a marketing commitee member responsible for the areas of brand recognition, public education and
generating member interest,
Warehouse Associate Temp at ODW Logistics/SLG Staffing
June 2010 - January 2011 (8 months)
Used training obtained in Columbus State Workforce Development classes to obtain Logistics certifications.
Hardware Sales Associate at The Home Depot
October 2005 - April 2010 (4 years 7 months)
Trained and certified by The Home Depot in all aspects of Hardware, Plumbing, Gardening and Building
Materials. Trained to assist guests in repair and service issues as well as new sales.
Service Porter, General Technician at Roush Honda
November 2002 - November 2009 (7 years 1 month)
Mobile Services Porter, General Services Technician, responsible for general service, oil changes, tire repairs,
car washes, responsible for safe delivery of vehicles to Honda Research and Development after service.
Courses
ASAS, Automotive Technology
Columbus State
Engine repair, brake systems, Basic and advanced
electricity
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Projects
Rearranging annual plants to increase sales
April 2012 to Present
Members:Patricia Rosko, Worked as a Team project
Completed extensive Gardening training from Menards to stripe the displays according to color and sales. We
were able to increase sales and store traffic as well as customer satisfaction in locating plants more easily.
Creating new garden area and flower bed for my home
April 2012 to Present
Members:Patricia Rosko, All garden team members helped with
Used my training in Garden and Building Materials to design a new flower bed and garden area for my home.
The old garden was eaten by squirrels and rabbits a common problem, so I designed and laid out a new rabbit
proof garden area.
Project Zeddie
October 2010 to Present
Members:Patricia Rosko, James Moser
My car rebuild project that went from a power steering leak to a full blown restoration. Life has gotten in the
way, and progress is stalled.
Skills & Expertise
Certified Hardware Sales
Customer Satisfaction
Automotive
Time Management
Quality Assurance
Inventory Management
Customer Service
Sales
Leadership
Microsoft Office
Microsoft Excel
Analysis
PowerPoint
Access
Microsoft Word
Outlook
Management
Team Building
Budgets
Public Speaking
Negotiation
Retail
System Administration
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Coaching
Marketing
Process Improvement
Forecasting
Event Planning
Recruiting
Team Leadership
Process Scheduler
Strategic Planning
Teamwork
Logistics
Training
Supervisory Skills
Inventory Control
Project Management
Distribution Center Operations
Project Planning
Purchasing
Account Management
Operations Management
Forklift Operator
Employee Relations
Human Resources
Warehousing
Leadership Development
Troubleshooting
Retail Automotive
Education
Columbus State
ASAS, Automotive Technology, 1999 - 2001
Columbus State Community College
ASAS Automotive Technology, Automotive Repair, 1999 - 2001
Youngstown State University
BSAS Criminal Justice, Law Enforcement Administration, 1973 - 1977
Youngstown State University
BSAS, Criminal Justice, 1973 - 1973
Boardman High School
Diploma, College Preperation, 1969 - 1973
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Patricia Rosko
Packer/Material Handler/Quality Control at Sunoco Plastics/SLG Staffing
*************@*****.***
Contact Patricia on LinkedIn
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Contact this candidate