Carmen Parrales
North Bergen, NJ 07047
C: 201-***-****
******.*.********@*****.***
Possess confidence in my strong interpersonal skills, capable of examining
and resolving situations, and enjoy working as a team player. I am a
successful bilingual professional that is flexible, dynamic, and dedicated
to my work. I am currently seeking employment to help expand my
professional experience and knowledge.
EDUCATIONAL
HISTORY
Bachelors of Science Degree: Psychology
Concentration: Counseling
East Stroudsburg University, East Stroudsburg, PA
ACTIVITIES
__
. Psychology Association : September2005- May 2009
. T.I.A.R.A. of Mu Sigma Upsilon : President September 2007- May
2008
WORK
HISTORY
VIP Care Inc. Jersey City, NJ
September 2012- March 2013
Case Manager GO(Global Options)
. Provide holistic and comprehensive case management services to all
clients
including: intake assessment, benefit assessment, goal setting, long-
term case
plan development, weekly case plan development, progress monitoring,
individual money management, and referrals.
. Input accurate and complete data for all contacts with clients into
agency
database.
. Provide appropriate level of supervision to members at all times.
. Contact clients monthly and preform quarterly visits.
. Ensure that all documents submitted on behalf of a client are valid.
New Jersey Army National Guard Somerset, NJ
June 2010 - Present
74D CRBN Specialist
. Assist communities during natural disasters.
. Field Training.
. Handle equipment Inventory.
. Train military and civilian personnel first responders on CBRN
response operations.
Verizon Wireless Edgewater, NJ September
2009- May 2010
Sales Associate
. Handle all administrative aspects of the sale including:
completing customer contracts and warranties, pulling products
from inventory, accepting customer payments and filing the
completed orders.
. Maintain strong knowledge of all company products, accessories,
pricing plans, promotions and service features.
. Maintain knowledge of competitive offers and provide critical
market feed back to the store manager regarding local
competition.
Shawnee Academy East Stroudsburg, PA May 2007-
August 2009
Mental Health Technician II
. Participated in planning and implementing patient treatments.
. Kept detailed records on patients.
. Reported changes in patients' behavior to the mental health
team.
. Coordinated mental health services.
. Assisted patients/members with daily hygiene and daily living
skills
Student Affairs Office East Stroudsburg, PA May
2005- August 2009
General Office Aide (Work-Study)
. Handled filing, data entry, incoming calls, faxes, and mail for
the Vice President of Student Affairs.
. Organized unit files and completed reports on the campus
residents.
. Completed Minutes during meetings and managed emails for the
Vice President of student affairs.
. Helped coordinate dozens of recruitment events (average of 3
large gatherings per year) that contributed to consistently high
enrollment levels.
Internships
East Stroudsburg University East Stroudsburg, PA
January 2012- May 2012 Star Program Psychology Intern/Mentor
. Mentor first and second year students with a GPA >2.0
. Assist the Program Director with events.
. Handle clerical office work.
. Create two informational student workshops on campus.
Supreme Consultants East Rutherford, NJ
March 2011- September 2011
Intensive In-Community Support Intern/Mentor
. Improving young people's attitude towards their family, peers
and teachers.
. Intake, accept and place referrals.
. Communicate and coordinate between/ with Referring Agencies and
Independent Contractors.
. Helping young people face daily challenges and build effective
problem solving skills.
SKILLS
Language : English and Spanish
Computer Skills: MS Word, MS Excel, MS PowerPoint, and knowledge with Internet
Search Bases
References furnished upon request