Manager Sales
Resume:
Michael G. Hensley
(Cell)
BIRMINGHAM, ALABAMA 35209 205-***-****
(Home)
OBJECTIVE
Seeking a challenging Sales/Marketing position with a reputable
organization offering opportunities for growth through contributions to
profitability.
SUMMARY OF QUALIFICATIONS
. Goal-oriented achiever with a strong record of contributions toward
profit levels.
. Proven communication and interpersonal skills in conducting sales,
price negotiations, product training and management of key accounts
. Over thirty years of concentrated experience in the flooring
distribution industry.
. Dedicated to ensuring effective customer service by establishing and
maintaining profitable client relationships.
. Possess a unique understanding of issues facing operations,
distribution, and retail managers.
. Experienced in serving as liaison with clients and vendors with strong
troubleshooting skills.
EDUCATION
JACKSONVILLE STATE UNIVERSITY - Jacksonville, Alabama
Bachelor of Science - Marketing Minor: Economics
PROFESSIONAL EXPERIENCE
CMH / SPACE FLOORING, INC
June 2012 to January 14, 2013
Outside Sales Representative
Responsible for calling on retail flooring stores in assigned area. Kept
dealers updated on products and pricing. Territory was Central and West
Alabama including: Montgomery, Birmingham, and Tuscaloosa. Laid off January
due to cut backs throughout the company.
CMH / SPACE FLOORING, INC
1997 to February 2009
Southern Region Operations Manager
Responsible for overseeing internal operations and logistics for 10
Branches in Southern region. Sales in these branches are approximately 75
million
SPACE FLOORING, INC. - Birmingham, Alabama
February 2009 to June 2012
Vice President General Manager Western Region
Oversee and complete responsibility for profit and loss statements for 4
locations, 4 branch managers and 7 salesman report to me, assist when
needed with any branch problems related to employee problems (internal),
returns/restocks, compensation, trucking/logistics, inventory, dealer
relations dealer/branch conflicts, salesman/branch conflicts, yearly
reviews (branch managers), pricing, assist in credit collection, work in
field with salesmen, quote large commercial and residential jobs and keep
records, coordinate with manufacture reps on pricing, assist with claims,
assist with returns to manufacturers negotiate restocks, review deductions
from salesman accounts and decide about deductions from salesman
commissions if they approved credit to dealer, work and track gross profit
of each salesman to maintain profitable centers and regions, monitor and
approve salesman expenses, approve salesman special pricing and oversee
them being programmed in system, and assist with account/salesman
conflicts.
SPACE FLOORING, INC. - Birmingham, Alabama
March 2007 to February 2009
Promoted to Vice-President General Manager - Western Division
Responsible for Profit Loss Statement in Homewood, AL, Columbus GA.
Nashville TN, Madison TN, and Knoxville, TN. Oversaw 5 Branch Managers, 8
salesmen, oversaw inventory control, sales, logistic issues, dealer issues
(complaints, etc) internal issues, maintained high level of profitability
at all branches.
SPACE FLOORING, INC. - Birmingham, Alabama
March 2001 to March 2007
Promoted to General Manager - Western Division
Responsible for Profit Loss Statement in Homewood, AL, Columbus GA.
Nashville TN, Madison TN, and Knoxville, TN. Oversaw 5 Branch Managers, 8
salesmen, oversaw inventory control, sales, logistic issues, dealer issues
(complaints, etc) internal issues, maintained high level of profitability
at all branches.
SPACE FLOORING, INC. - Birmingham, Alabama
April 97 to March 2001
Branch Manager-Homewood
Responsible for day to day operations of branch consisting of Inventory
control, counter sales, warehouse, logistics working with 2 salesmen based
out of Homewood (Birmingham Branch), quote large commercial jobs, deal with
vendors
SOUTHERN FLOORING DISTRIBUTORS, INC. - Birmingham, Alabama
1982 to 1997
Branch Manager
Responsible for directing all phases of branch and warehouse operations
including inside sales, inventory control, and personnel supervision.
Coordinate sales and marketing efforts with Sales Manager. Address
personnel issues including hiring, training, supervision, scheduling, and
payroll. Manage warehouse with oversight of inventory, purchasing, and
transfer. Ensure maximum customer satisfaction through coordination of
project details including price quotation and organization for primary
accounts. Serve as vendor liaison performing troubleshooting and
negotiating terms as needed.
? Maintain company's best track record in shrinkage levels
and customer satisfaction.
STANDARD WHOLESALE SUPPLY - Birmingham, Alabama
1979 to 1982
(CUTHRELL DISTRIBUTION)
Operations Manager
Directed daily operations including staff supervision and vendor relations.
Performed purchasing function and coordinated all aspects of client
projects including bidding, troubleshooting, scheduling and customer
service. Address all employee issues and manage warehouse operations.
REFERENCES AVAILABLE UPON REQUEST
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