Michael G. Hensley

** ******** **** 205-***-****

(Cell)

BIRMINGHAM, ALABAMA 35209 205-***-****

(Home)

OBJECTIVE

Seeking a challenging Sales/Marketing position with a reputable

organization offering opportunities for growth through contributions to

profitability.

SUMMARY OF QUALIFICATIONS

. Goal-oriented achiever with a strong record of contributions toward

profit levels.

. Proven communication and interpersonal skills in conducting sales,

price negotiations, product training and management of key accounts

. Over thirty years of concentrated experience in the flooring

distribution industry.

. Dedicated to ensuring effective customer service by establishing and

maintaining profitable client relationships.

. Possess a unique understanding of issues facing operations,

distribution, and retail managers.

. Experienced in serving as liaison with clients and vendors with strong

troubleshooting skills.

EDUCATION

JACKSONVILLE STATE UNIVERSITY - Jacksonville, Alabama

Bachelor of Science - Marketing Minor: Economics

PROFESSIONAL EXPERIENCE

CMH / SPACE FLOORING, INC

June 2012 to January 14, 2013

Outside Sales Representative

Responsible for calling on retail flooring stores in assigned area. Kept

dealers updated on products and pricing. Territory was Central and West

Alabama including: Montgomery, Birmingham, and Tuscaloosa. Laid off January

due to cut backs throughout the company.

CMH / SPACE FLOORING, INC

1997 to February 2009

Southern Region Operations Manager

Responsible for overseeing internal operations and logistics for 10

Branches in Southern region. Sales in these branches are approximately 75

million

SPACE FLOORING, INC. - Birmingham, Alabama

February 2009 to June 2012

Vice President General Manager Western Region

Oversee and complete responsibility for profit and loss statements for 4

locations, 4 branch managers and 7 salesman report to me, assist when

needed with any branch problems related to employee problems (internal),

returns/restocks, compensation, trucking/logistics, inventory, dealer

relations dealer/branch conflicts, salesman/branch conflicts, yearly

reviews (branch managers), pricing, assist in credit collection, work in

field with salesmen, quote large commercial and residential jobs and keep

records, coordinate with manufacture reps on pricing, assist with claims,

assist with returns to manufacturers negotiate restocks, review deductions

from salesman accounts and decide about deductions from salesman

commissions if they approved credit to dealer, work and track gross profit

of each salesman to maintain profitable centers and regions, monitor and

approve salesman expenses, approve salesman special pricing and oversee

them being programmed in system, and assist with account/salesman

conflicts.

SPACE FLOORING, INC. - Birmingham, Alabama

March 2007 to February 2009

Promoted to Vice-President General Manager - Western Division

Responsible for Profit Loss Statement in Homewood, AL, Columbus GA.

Nashville TN, Madison TN, and Knoxville, TN. Oversaw 5 Branch Managers, 8

salesmen, oversaw inventory control, sales, logistic issues, dealer issues

(complaints, etc) internal issues, maintained high level of profitability

at all branches.

SPACE FLOORING, INC. - Birmingham, Alabama

March 2001 to March 2007

Promoted to General Manager - Western Division

Responsible for Profit Loss Statement in Homewood, AL, Columbus GA.

Nashville TN, Madison TN, and Knoxville, TN. Oversaw 5 Branch Managers, 8

salesmen, oversaw inventory control, sales, logistic issues, dealer issues

(complaints, etc) internal issues, maintained high level of profitability

at all branches.

SPACE FLOORING, INC. - Birmingham, Alabama

April 97 to March 2001

Branch Manager-Homewood

Responsible for day to day operations of branch consisting of Inventory

control, counter sales, warehouse, logistics working with 2 salesmen based

out of Homewood (Birmingham Branch), quote large commercial jobs, deal with

vendors

SOUTHERN FLOORING DISTRIBUTORS, INC. - Birmingham, Alabama

1982 to 1997

Branch Manager

Responsible for directing all phases of branch and warehouse operations

including inside sales, inventory control, and personnel supervision.

Coordinate sales and marketing efforts with Sales Manager. Address

personnel issues including hiring, training, supervision, scheduling, and

payroll. Manage warehouse with oversight of inventory, purchasing, and

transfer. Ensure maximum customer satisfaction through coordination of

project details including price quotation and organization for primary

accounts. Serve as vendor liaison performing troubleshooting and

negotiating terms as needed.

? Maintain company's best track record in shrinkage levels

and customer satisfaction.

STANDARD WHOLESALE SUPPLY - Birmingham, Alabama

1979 to 1982

(CUTHRELL DISTRIBUTION)

Operations Manager

Directed daily operations including staff supervision and vendor relations.

Performed purchasing function and coordinated all aspects of client

projects including bidding, troubleshooting, scheduling and customer

service. Address all employee issues and manage warehouse operations.

REFERENCES AVAILABLE UPON REQUEST

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