Customer Service Manager
Resume:
Sadie Kellermyer
Taylors, SC 29687
419-***-**** Cell
864-***-**** Home
***********@*****.***
OBJECTIVE
My objective is to move forward in a career which is both challenging
and fulfilling. My desire is to use my skills, insight, and
creativity to serve others wells.
EXPERIENCE
Full-time Mother, 2007 - Present
> Handles all scheduling, logistics, and finances for a family of
four
Weight Watchers International
Part-time Receptionist, 2011 - 2012
> Customer Service
> Conducting Weigh-ins
> Cash Handling/Collecting Fees
> Managing Product Sales
> Sharing Program Knowledge and materials
Defiance Metal Products
Defiance, OH
Primary Positions:
Scheduler/Production Planner, 2002 - 2007
> Scheduled production work for manufacturing/assembly using MRP
system
> Assisted Master Scheduler in resolving production issues
> Scheduled work orders from purchase orders received from several
high-profile companies
> Utilized software: FabriTRACK production control and job
tracking software
> Trained personnel for inter-department cross training
> Assisted supervisor with weekly reports, as needed
Benefits Coordinator, 2000 - 2002
> Coordinated enrollment and maintained group insurance records
for employees
> Assisted Corporate Benefits Manager with educating employees on
employer benefits
> Acted as a liaison between employee and insurance carrier;
researched employee-submitted healthcare claims, contacted
insurance carrier, answered questions, and resolved issues
> Payroll Clerk Assistant, acted as backup to run the corporate
payroll for four states
> Processed time card data, wage, and salary, withholdings, etc.
using Unitime and Abra
Defiance Metal Products of South Carolina, Greenwood, SC
Office Manager, 1997 - 2000
> Coordinated, directed, and supervised the office personnel and
their support functions
> Assisted Corporate Human Resource Department - maintained files,
processed new hire employees paperwork
> Complied with OSHA standards for employees, and tracked
employees' training
> Coordinated enrollment and maintained group insurance records of
employees coverage
> Assisted Corporate Benefits Manager with educating employees on
employer benefits
> Assisted employees with their Family Medical Leave Act (FMLA)
forms, and tracked insurance payments
EDUCATION/PROFESSIONAL DEVELOPMENT
Ohio State University, Columbus, OH, Bachelor of Science in Business
Administration (Double Major: Marketing & Logistics), 1997
Converse College, Spartanburg, SC, 2012 -13, Completed 18 credits
(graduate level).
> Microsoft Office - Outlook, Excel, Word, PowerPoint
> Adobe Acrobat
> FabriTRAK - Production Control and Job Tracking
> Abra - Benefits Tracking HR Software System
> Unitime Systems - Time and Attendance
> APICS Detailed Scheduling and Planning course
> Engineering Graphics Course (Blueprint Reading/Drafting)
REFERENCES
References are available upon request.
Contact this candidate