Administrative Assistant High School

Martha Patricia Perez

Personal Assistant/Administrative Assistant

**** **** *** *** ** - San Diego, CA 92109

***********@*****.*** - 619-***-****

Work Experience

Personal Assistant/Administrative Assistant- Sally Schoenfelder –Rancho

Santa Fe, CA $16.00 Hourly

• •

Respond to or redirect telephone Grocery shop for Sally when needed

inquiries and email requests

• Supervise workers (gardener, painter,

• As needed Researching and housekeeper)

resolving assigned issues

• Keep Sally organize,

• Screen telephone calls

• Other duties as assigned.

• Inquiries and requests, and handling

them when appropriate

Spa Front Desk Receptionist- Morgan Run Club & Resort – Rancho Santa Fe,

CA- Aug 2011 to August 2013 $12.00 Hourly + Commission

•Open facility (during the week) •Typing

•Welcome new costumers; check in clients •Cash handling

for the Spa

•Reserve Appointments for Personal

•Answer Phone Calls for the Spa and Sports Trainers and Therapist

Retreat

•Assistant to the Spa & Tennis Director

•Take spa reservations when needed

•Check if Paperwork was done correctly •Manage Slideshows for the Spa and

from previous night Athletics area

•Filing paperwork •Order products for Gym/Athletics

•Manage Gym-Athletics Schedule

•Print and File Daily Evening Reports

Guest Service Agent/Receptionist- Paradise Point Resort 4 Star Hotel- San

Diego, CA July 2010 to June 2011 $11.50 Hourly + Commission

• Developed ability to work in a fast-paced Software, Go-concierge Software, Microsoft

atmosphere excel, Microsoft windows, File editing,

Typing 50wpm)

• Developed relationship with guest and

solve guest Issues • Concierge duties (search for restaurants,

give directions, print out flight boarding

•Check in Hotel Guest/Check out Hotel passes)

Guest

• Strong attention to detail

• Cash handling

•Operator (PBX Hotel Operator)

• Communication skills (answered high

volume of calls) •Reservationist

• Computer Skills (Sms Software, Hotsos

Sales Associate/ Sales Leadership Team - Sea World San Diego - San Diego,

CA- May 2007 to July 2010 $10.50 Hourly

• Computer skills / 50 wpm make decisions with no supervision

• Developed ability to work in a fast-paced • Maintain Quota

atmosphere

• Cash handling

• Maintained excellent customer relation

• Ability to follow instructions well and

Assistant Lead/Team Leadership Member -Sea World San Diego - San Diego,

CA-March 2008 to Aug 2008

• Motivated and supervised no more than 20 • Cash handling (Manage vault)

employees on daily basis

•Manage Employee Schedules

• Developed telephone communication skills

•Give each employee their Lunch and

(answer a very high volume of calls)

Breaks

• Resolved costumer complaints

• Manage Inventory

Education

Performing Arts -San Diego City College - San Diego, CA 2009 to 2011

High School Diploma -Mission Bay High School - San Diego, CA 2005 to 2009

Skills

Bilingual Spanish/English

REFERENCES:

Wesley Cheng Front Desk Receptionist at Paradise Point Resort & Spa

Cell: 626-***-**** Email: ************@*****.***

Vince Trani Massage Therapist/ Personal Trainer Morgan Run Club & Resort

Cell: 858-***-**** Email: **********@*****.***

Sky Crane Massage Therapist Morgan Run Club & Resort

Cell: 858-***-**** Email: ************@*****.***

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