Manager Customer Service

George Revollo

Plant Manager - Conn-Selmer

Marshville, NC

********@***.*** - 843-***-****

WORK EXPERIENCE

Plant Manager

Conn-Selmer - Monroe, NC - May 2012 to Present

Responsible for all operations at the Monroe NC facility which includes, Shipping, Quality, Engineering,

Materials, Maintenance and Production

• Report to VP of Operations in Indiana.

• Changing traditional culture of problem resolution to Lean and Variation analysis methods (6M Root Cause

Analysis).

• Driving the Lean methodologies to the shop floor at Lead and Operator level, Machining, Wood Sanding,

Assembly and Supermarket

• Repairing HR policies

• Repair communications and relationships between employees and management.

• Transforming Plant to Paperless systems for BOM, MRP, transactions. Identifying waste.

• Responsible for all Planning Yearly and Month to Month Plant Financials along with mid-month Pro Forma

communications to corporate.

• Responsible for incorporating metrics into daily Plant Management culture. For example, measuring past

dues, scrap, rework, labor variances.

Business Unit Manager (Value Stream Manager)

Parker Hannifin Corp - Beaufort, SC - 2008 to 2012

Beaufort, SC 2008 - 2012

• Responsible for Daimler business unit, generating 85M in annual sales. Daimler business unit consists of

Detroit Diesel, Mercedes- Benz and FUSO servicing Detroit Michigan and Mannheim Germany and Japan.

• 5 Year record Zero Lost Time Accidents

• Managed business (P&L) using Value Stream Mapping and monthly, weekly and daily metrics.

• Responsible for marking clear continuous improvement plans using lean methods such as VS map and key

operating metrics.

• Responsible for developing 90 day transformation plan and being held accountable using metric tracking.

• Improvement areas include Machining, Assembly, Inspection and Supermarket

• Mentored scrap team using dollar tracking sheet and holding champions accountable.

• Use problem solving tools (fishbone, 5why, A3) to mark improvements in scrap and quality and productivity.

• Responsible for all production day to day activities. Direct reports include three Process Engineers,

Two Quality Engineers, Three Supervisors, two Purchasing Procurement specialists and four Maintenance

Engineering Technicians.

• Transitioned production line from sister company, starting production line within budget and on time.

• Responsible for meeting certification requirements for TS16949 and ISO9000 certification.

Founder / Operations Manager

ASHTONS TRANSPORT LLC - Aiken, SC - 2004 to 2007

Established and manage transportation company servicing continental US. Raised $300,000 in capital by

developing strategic plan and budget forecast, and then presenting data to potential lenders. Hired and trained

staff of 15. Oversee all human resource functions, including labor relations, payroll, and health & safety

programs. Formulated and implemented all corporate policies and procedures.

• Built company from initial start-up to more than $2 million in annual revenue.

• Acquired clients and carry out all customer service and client relationship management.

• Improved productivity and efficiency by streamlining processes and setting goals.

• Currently involved in negotiating successful sale of company.

Plant Manager

DUCANE GAS GRILLS - Barnwell, SC - 1999 to 2004

Planned and led move of 220-employee manufacturing facility from Blackville, SC to Barnwell. Directed start-

up operations at new site and implemented state-of-the-art production methods. Managed customer service,

purchasing, maintenance, shipping operations and all production output. Oversaw 5 supervisors.

• Played key role in selection and procurement of new equipment for plant.

• Improved cash flow by introducing credit card payment process.

• Reduced work force 50% with no loss of quality, capacity, or production efficiency.

• Dramatically reduced operating costs by introducing automated, web-based 'self-service' sales model to

replace legacy manual processes.

• Implemented LEAN manufacturing techniques to enhance quality and productivity.

• Instituted MRP system and Kanban processes that reduced on-hand parts inventory from 15 million pieces

to 5 million, and finished goods from 20,000 to 5,000.

• Carried out training for entire organization on new MRP system.

• Migrated customer service office from corporate headquarters to plant, and integrated with replacement part

and production operations to more easily resolve customer issues.

Operations Manager

THERMAL COMPONENTS - Montgomery, AL - 1993 to 1999

Supervised staff of 6 supervisors and oversaw production, tooling, maintenance, and quality.

• Improved productivity by implementing modern manufacturing methods across 3 shifts.

• Introduced LEAN manufacturing and Kanban. Enhanced parts purchasing and daily operations.

• Actively involved in QS-9000 and ISO-9000 certification processes.

• Increased safety by introducing new degreasing agent and process for facility.

• Purchased and implemented new brazing furnace to replace outdated process.

• Received multiple awards and recognition for quality and safety projects.

Plant Superintendent

FONTAINE FIFTH WHEEL - Birmingham, AL - 1991 to 1993

Directed plant maintenance, manufacturing, and Quality. Direct reports included staff of 12 supervisors across

3 shifts. Worked with plant manager to lead all plant operations.

• Enhanced profitability by introducing methods that reduced manpower needs.

• Increased savings by streamlining on-hand inventory of finished goods.

• Lowered costs by implementing processes that eliminated need for temporary work staff.

• Improved productivity through purchase and installation of robotic welding equipment.

• Actively involved in planning and coordinating facility's move to Mexico.

• Contributed to profitability growth by being actively involved in union deterrence.

Operations Manager

THE TRANE COMPANY - Macon, GA - 1987 to 1991

Promoted from Manufacturing Engineer to Operations Manager after only 1 year.

• Implemented LEAN, JIT, and IWATA processes to improve plant operations.

• Reduced on-hand inventory levels and increased inventory control efficiency.

• Introduced Kanban, Visual Method Sheets, and Demand Flow Technology to plant.

• Designed fixtures and purchased new equipment to enhance workflow.

EDUCATION

BS in Mechanical Engineering

Mercer University - Macon, GA

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