SARAH I D IAZ
*** **** **** **, *** **C • New York, NY 10019 • 203-***-**** • ************@*****.***
WORK EXPER IENCE
Eastwood Executives, I nc. Norwalk, CT
Account Executive February 2013 to July 2013
• M anaged sales accounts for a business-to-business marketing fi rm
• Called on current and new accounts on behalf of clients and sold products or services
• I n terviewed applicants and t rained new hires on approved business sales procedures
• Conducted meetings on public speaking t raining, sales, and marketing of products
• Regularly met or exceeded sales quotas
• Recognized as top performer on upselling orders to accounts
• O rganized office parties to celebrate sales milestones and holidays
M idas Automotive Experts S tratford, CT
Service Writer A ugust 2009 to August
2012
• P rovided excellent service by answering customers’ questions and scheduling them for
repairs
• Assisted manager with store operations, invoicing, accounts payable, and office
organization
• C reated writ ten sales estimates for parts and services needed and explained defects on
t he vehicle
• Scheduled technicians for service based on their current job list and performance
• M anaged and organized service paperwork and keys for each vehicle in work queue
• H andled cash t ransactions and billing for all work performed
• A nswered a high volume of phone calls and emails and maintained professional contact
w ith
customers
• Performed automotive shop opening and closing procedures
• Followed up with customers via telephone or email to thank them for their business or to
d iscuss
declined work on open work orders
Humane Society of the United States Palm Coast, FL
Kennel Worker February 2007 to July 2009
• H i red on part time from volunteer status
• Assisted in the coordination and running of fund raising events in the community
• G reeted customers, determined their needs, and identified the best pet for their home
• Helped customers to select dogs, and int roduced to animals to potential adopters
• E xplain behavior and accommodations recommended for each canine
• C leaned, groomed, walked, and fed approximately 80 canines available for adoption
• C leaned and disinfected kennels, greeting area and outdoor kennels & play yards
EDUCAT ION
Monroe Career & Technical I nstitute Bar tonsville, PA
Basic Automotive Technology Certificate 2009
New System School Rutledge,
TN
High School Diploma 2005
REFERENCES
Available upon request