Manager Customer Service
Resume:
ROBYN HIRSCH
West Palm Beach, FL
************@*****.***
OFFICE MANAGER
ADAPTABLE, DEPENDABLE, PRODUCTIVE
Customer Service Focused Decision maker and evaluator
Effective Communication Skills Inventory Management
Integrity with Confidentiality Accounts Receivable Payable
Cash Handling Experience Work well under pressure
Poised, tactful, diplomatic Exceptional Ability to Effectively Multi Task
Employment 2011 2012
Berto Lopez MD, West Palm Beach, FL
Patient Coordinator
Greeted and assisted patients with medical information, services
Managed multiline phone and voicemail systems for OB GYN office
Scheduled new and existing patients for treatments, follow up, referrals
Maintained knowledge of community services and resources available to patients
Ross Dress For Less, Miami Beach, FL 2009 2010
Front End Supervisor
• Trained new sales representatives for openings within assigned team, and identified training
• Ensured that Sales Representatives achieved the level of product knowledge necessary to promote assigned titles
• Created a motivational work environment, which encouraged team collaboration and high performance
• Maintained expert knowledge of all product and content delivery systems
Stor All Storage, West Palm Beach 2006 2008
Property Manager
• Met with prospective tenants, screened rental applicants, explaining terms of occupancy, and prepared lease
agreements
• Handled business administration responsibilities including correspondence, preparing newspaper ads, and fielding
inquiries
• Recorded financial transactions and other account information to update and maintain accounting records
• Collected rent and security deposits, wrote receipts, sent late notices and collected late charges
Public Storage, West Palm Beach, FL 2004 2006
On Site Property Manager
• Operated within monthly budget set by the Regional Property Manager
• Prepared renewal, re certification, rent increase, late rent notices, and maintained customer Property Binders
• Inspected property a minimum of twice weekly and followed up on maintenance requests
• Received and coded invoices, entered into accounting system for payment, and prepared bank deposits
• Completed all move in and move out inspections, and prepared all scopes of work for vacant units
• Responsible for all on site collections, filing the necessary legal documents for non payment of rent
Windward Lakes Apartment Homes, Ft. Lauderdale, FL
2002 2004
Property Manager
• Managed twelve members in property management operations for residential and commercial communities
• Operated within monthly budget set by the Property Management
• Oversaw tenant selection, lease signing and Property Management Orientation with all new residents
• Supervised move in process, tenant complaints, collected rent, and conducted tours with potential clients
• Responsible for the supervision of the sites, directed maintenance, major repairs, and daily operations
• Created and implemented property management policies and procedures for properties
• Completed move in and move out inspections, prepared scopes of work for vacant units
Education
Pinellas Park High School High School Diploma Pinellas, Park, FL
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