Customer Service Administrative Assistant

BNP

Brittany Nicholson-Pickens

**** ************ *** ! Bronx, NY 10462

Phone: 518-***-**** ! E-Mail: ********************@******.***

T o Whom It May Concern:

I am an energetic and enthusiastic individual seeking a position that will help

further develop my skills. I believe that the skills and talents I have learned

through the years will help make me an asset to your company. I am finishing

up my bachelor's degree in fashion merchandising and marketing

management. I am really looking forward to gaining some experience in the

fields of sales, merchandising and visual merchandising.

Through my education and work experience I have sharpened my knowledge

of customer service. I am able to complete tasks effectively and efficiently, and

feel comfortable working in a fast-paced environment. I will go above and

beyond what is asked of me in order to achieve organizational objectives. I

want to thank you for your time and consideration in this matter. Hopefully, your

organization and I will be able to mutually benefit each other.

Sincerely,

Brittany Nicholson-Pickens

Brittany Nicholson-Pickens 1332 Metropolitan Avenue

Bronx, New York 10462

Phone: 518-***-****

********************@******.***

OBJECTIVE To obtain a diversified position within the fashion industry that

allows for a dynamic learning experience and potential growth

opportunities within the company.

EDUATION Fashion Institute of Technology New York, NY

State University of New York

Anticipated Graduation Date: May 2014

• Continued studying fashion merchandising and marketing

management while pursuing Bachelor of Art’s Degree.

• Sustained a 3.0 GPA for the duration of course instruction.

Herkimer County Community College Herkimer, NY

Graduated with A.A. Degree in Liberal Arts & Sciences

• Studied fashion merchandising and marketing management

for the duration of course instruction.

• Graduated with a 3.0 GPA.

ACQUIRED SKILLS Efficient Personable Multi-Tasking

& PROFESSIONAL Adaptable Organized Microsoft Office

QUALITIES Marketing Concepts Creative Customer Service

Administrative Duties Self-Motivated Communication

EXPERIENCE Regus USA: Executive Suites and Virtual Offices New York, NY

Administrative Assistant

Full-Time Position: July 2012- January 2012

• Key point of contact for clients and visitors providing a

professional and friendly service as well as delivering an

exceptional first impression.

• Assisted clientele with appropriate feedback and insight for

selecting various products and services that Regus provides.

• Answered a high-volume, multi-line phone system and directed

clients accordingly.

• Maintained a positive attitude and enthusiasm to learn additional

skills within the company.

• Distributed mail to all clients, sending their packages, ordering

their office supplies, preparing their meeting rooms, also booking

their meeting rooms.

Assisting clients within the center; showing a client to a meeting

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room, preparing their new office for move in, troubleshooting

basic technical issues, programming a phone, moving furniture to

accommodate their office needs, providing a beverage or

assisting with copies/administrative tasks.

Passion NYC: Fashion Jewelry & Handbag Wholesale New York, NY

Administrative Assistant

Full-Time Position: May 2012- July 2012

• Managed electronic order listing and distributed designer

handbags and accessories to various businesses within the private

sector.

• Introduced to basic wholesale marketing concepts applicable to

accommodating the needs of the clientele.

• Create and maintain sales open order spreadsheets, delivery

charts, and factory buy sheets.

• Included a travel intensive component quarterly to showcase

“up-and-coming” merchandise to various vendors.

• Assist with inventory management.

• Increasing new business through targeting new accounts,

roadwork, and tradeshows.

New York State Assembly: Albany, NY

Office of Assemblyman Jeffrion L. Aubry, Speaker Pro Tempore

Office Assistant

Full-Time Position: May 2007- September 2010.

Exposed to the fundamentals of administrative & clerical tasks

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including customer service, photocopying and answering a multi-

line phone.

Communicated with constituents via phone, e-mail, and direct

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contact

Assisted the Chief of Staff with various legislative and

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administrative duties including bill research, event organizing,

mail distribution and records management.

Participated in the organization of the Bowl-A-Thon fundraiser

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under the direct supervision of the Chief of Staff.

Maintained office files to ensure accuracy and current

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information.

Provided for a necessary learning experience in a professional

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capacity that expanded upon my current skill set.

Demonstrated a positive attitude and desire to acquire additional

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marketable skills for both the public and private business sectors.

Contact this candidate