Customer Service Sales
Resume:
Luke Ryan Dotson
Email: *********@*********.***.***
Address:
345A Arrowhead Drive
Central, SC 29630
Education: WESTERN CAROLINA UNIVERSITY
Bachelor of Science Degree, December 2012
Major: Parks and Recreation Management
Certifications: Outdoor Emergency Care, December 2011
Work Experience: Lowes Hardware
Sylva, N.C.
February 2013- August 2013
I am a commercial sales loader. I have gained experience driving power
equipment and dealing with the public. I also gained good customer service
skills.
The Point Coffee House
Cullowhee, NC
November, 2012-January 2013
I was shift leader and was in charge of the business when I was on duty and
the owners weren't there.
Ashe County Parks and Recreation
Ashe County, N.C
May 2009-August 2012
I worked as a general laborer on the park staff. I completed any job that
was asked of me to do. I worked with any equipment that was necessary to
complete our maintenance jobs and be transported between our multiple work
cites.
K&K Stitch and Screen
West Jefferson, N.C.
June 2006-August 2008
I worked as a sales associate and general laborer. I learned good
communication skills and customer service skills. I worked with computers
and gained spreadsheet and budget knowledge.
Computer Skills: Microsoft Word, PowerPoint, Microsoft Excel,
Internet,
Basic troubleshooting.
Special Skills: Program planning, outdoor leadership, good communication
skills.
Projects: Planned and implemented a veterans fly-fishing trip for
veterans in Jackson County, N.C.
Redesigned a screen numbering system for K&K Stitch and
Screen that enabled a more efficient screening and
delivery process.
Planned and began a construction process on a walking trail for Full
Spectrum Farms in Cullowhee, NC. This was a piece of land donated to an
organization intended for a place for kids with autism to socialize and
interact with other kids.
Worked on a marketing plan for The Point Coffeehouse
Related Experience: I was a member of the Western Carolina University
Parks and Recreation
Management Club: 2011-2012
I worked in customer service for 4 years.
I created a business plan including budget, taxes,
property, marketing, action plans, and organizational features
relating to my particular business plan.
I was enrolled in classes at Western Carolina University
where I
learned how to work with different types of groups and their different
group dynamics.
I was a member of Western Carolina University Track and Field Team in 2008
and 2009.
I worked as a mentor in the "Diamond Stars" Baseball Camp for grades 2-6
for four consecutive years. I also coached baseball at Smoky Mountain High
School and established good managing skills.
I worked as a mentor in the Husky Youth Football Camp for
2 consecutive years.
I coached in the Ashe County Youth Football league for 2
seasons.
As an employee of Ashe County in the Parks system, I was
involved in
multiple landscaping/beautification projects of our county park. This
included: putting playgrounds together, maintaining our disc golf course
and trails, starting and maintaining two community gardens, mulching/mowing
and maintaining our grounds, painting all buildings inside our park, and
all other maintenance of park land.
References: Brandon Miller
Recreation and Facilities Manager
Ashe County Parks and Recreation
626 Ashe Central School Road
Jefferson, NC 28640
*************@*************.***
Dusty Farmer
Athletic Director
Ashe County Parks and Recreation
626 Ashe Central School Road
Jefferson, NC 28640
***********@*************.***
Keg Ferguson
Owner
K&K Stitch and Screen
240 Helen Blevins Road
West Jefferson, NC 28694
***********@*******.***
Contact this candidate