Administrative Assistant Customer Service

Paula A. Clare

**** *. **** *****, ******* Park, IL 60707 Telephone:

708-***-**** E-mail: **********@*****.***

Objective I am seeking employment with an organization where my

administrative and customer service skills will be

utilized.

Experience

Administrant Assistant/Office Manager

10/09 - Present St. Gregory Armenian Church, Chicago, IL

Perform administrative assistant functions including

answering telephone calls,

distributing mail, filing, ordering office supplies,

prepare reports, type letters,

pay invoices, make travel arrangements, and set up

meetings.

Claims Adjuster

07/09 - 02/10 CCMSI, Chicago, IL

Investigated, evaluated and settled liability claims for

municipalities.

Developed relationships and interacted with the

clients/claimants on a daily basis in order to receive

information relating to the claim.

Offered settlements to the claimant and issued the

payment checks.

Claims Assistant/Administrative Assistant

04/09 - 07/09 Ace Insurance, Chicago, IL

Input new claims into the computer system

Investigated, evaluated and settled theft claims for a

major national client.

Performed administrative assistant functions including

answering

Telephone calls, distributing mail, filing, ordering

office supplies.

Prepared documents for Senior leadership within the

company.

Claim Assistant/Executive Administrative Assistant

02/07 - 03/09 Intercare Insurance Services, Rosemont,

IL

Investigated, evaluated and settled liability claims for

a major national client.

Managed service invoice production and distribution

process.

Provided secretarial support to Executive Vice

President, prepared

Expense accounts, set up meetings, make travel

arrangements, ordered office supplies, prepared weekly

calendars, handled incoming and outgoing

Mail, produced and distributed monthly invoices,

prepared monthly reports.

Claims Assistant/Executive Administrative Assistant

08/95 - 01/07 Cambridge Integrated Services

Investigated, evaluated and settled liability claims for

Bally Total Fitness.

Managed service invoice production, distribution and

collection.

Performed administrative assistant functions including

answering of

phones, ordering office supplies, making travel

arrangements, preparing monthly office meetings, filing,

faxing, typing charts, letters and proposals, prepared

weekly calendars.

Education Mother Guerin, River Grove, IL

08/77 - 05/81

High School Diploma

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