Customer Service Manager
Resume:
Melissa Thomas
Fulton, MS *****
***********@*****.***
Accomplishments
• Proficient in Excel, Word, AS400, Southware, and QuickBooks.
• Resolved accounting issues regarding invoicing.
• Performed daily clerical functions: phones, typing, filing, and customer service.
• Processed accounts payable, accounts receivable, and payroll.
Experience
Tri-State Lumber, Fulton, MS
Payroll Clerk, March 2011-August 2011
Responsible for payroll for all four companies, all payroll taxes, A/R, A/P, human resources, switchboard and
other general clerical duties.
American Cellulose Corp, Fulton, MS
Office Manager, 2008 – January 2011
Responsible for coordinating all shipping and receiving of log trucks, which included but not limited to: scaling
trucks in and out, maintaining records of inventory, drafting daily and weekly production reports and weekly
Cash Flow report. Ordering all supplies and maintaining service records and tracking expenditures on
equipment, customer service and accounts receivable and accounts payable which included monthly, quarterly,
and semi-annual tax payments.
United States Department of Agriculture Farm Service Agency Fulton, MS
Temporary Program Technician, 2007-2008
Responsible for assisting the permanent Program Technicians with general clerical duties, payment and posting
of farm subsidy payments, labeled farms in the new mapping program, and assisting customers with various
farm programs.
Mueller Copper Tube, Fulton, MS
Inventory Coordinator, 2005-2007
Responsible for entering production for all three shifts daily. Responsible for all overseas shipments which
included customs paperwork, customer service, and shipment of product to other distribution centers, and LTL
shipments.
American Cellulose Corp, Fulton, MS
Assistant Office Manager, 2003 - 2005
Responsible for coordinating all shipping and receiving of log trucks, which included but not limited to: scaling
trucks in and out, maintaining records of inventory, drafting daily and weekly production reports, payroll and
customer service.
Education
May 2013 Itawamba Community College AA General Studies
August 2013 Itawamba Community College AAS Paralegal Technology
Contact this candidate