Manager Customer Service

ELLIS F. CAUGHMAN

*** ***** *****, ************, ** 29681 864-***-**** (C)

*************@*****.***

OBJECTIVE: Seeking a management position that utilizes previous experience

and skills to meet the institution's business objectives and supports

commitments to customer service, employment development, and continuous

quality improvement

WORK EXPERIENCE:

March 2010-Present General Manager for

Little Caesars Pizza, Greenwood, SC

Description: Hiring/terminating; Scheduling; Cash Management; Inventory

Control; Store Budget; Employee Sales Performance; and Record Keeping

(including Daily Reports)

May 2008-March 2010 Store Manager for

The Athletes Foot, Greenwood, SC

Description: Hired/terminated; maintained Cash Management, Inventory

Control, Store Budget, Sales Performance of Employees, Scheduling, Record

Keeping (including Daily Reports), and Shipping/Receiving

May 2004-April 2008 General Manager for

Frankglens Restaurant, Greenwood, SC

Job Description: Coordinated/maintained Business Development in the Food

Service Industry (included all aspects of Design, Catering, Human

Resources, and Advertising); trained staff to operate the restaurant;

provided Personal Service to Catering or Party/Event Planning Customers;

prepared foods for both restaurant and catering customers; maintained all

aspects of Marketing and Bookkeeping for restaurant and catering service

July 1997-May 2004 General Manager for The Coffee and

Dessert Co., Greenwood, SC

Description: Coordinated/managed Business Development in the Food Service

Industry (included all aspects of Design, Catering, Human Resources, and

Advertising); trained staff to operate the restaurant/ catering service;

provided Personal Service to Catering or Party/Event Planning Customers;

prepared foods for coffee shop/cafe and events' customers; maintained all

aspects of Marketing and Bookkeeping for coffee shop/cafe and catering

service

August 1997-August 1999 Shift Coordinator for Fuji

Photo Film, Inc., Greenwood, SC

Description: Managed staff of twelve employees in Line Production;

coordinated training; developed/supervised plan to follow Management

Directives in a safe and timely manner

November 1995-August 1997 Line Operator

for Fuji Film, Inc., Greenwood, SC

Description: Followed Management and Supervisory Directives in Line

Production of products in a safe and timely manner to increase and maintain

adequate supply for demand

SPECIALIZED TRAINING:

Little Caesars Management Training

2010

Fuji Supervisor and Management Operations Training - Piedmont Technical

College 1999, 1997

EDUCATION:

Camden High School, Grades 9-12

Camden, SC

Robert E. Lee Academy, Grades 1-8

Bishopville, SC

Recommendations Available Upon Requests

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