Customer Service Administrative Assistant

Vanessa Barragan

Data Entry/Receptionist/Customer Service/Office Clerk

Mobile: 818-***-**** Email: ************@***.***

Qualifications

• •

Strong Customer Service skills Office friendly and Flexible

• •

Ability to handle large volume of Experience in Microsoft

clients/customers on telephone or programs (Word, Excel, Access,

in person. PowerPoint etc.,)

• •

Ability to multitask /able to work Reliable, punctual, professional

on various office projects at same and Positive.

•

time Willing to learn with any new

• Exceptional telephone skills task presented.

• •

Computer skills (65wpm) Bilingual (English/Spanish)

Education

Mt Lukens High School (Graduation June 2012)

7705 Summitrose

Tujunga Ca 91042

Professional Experience

Data Entry

Advantage Plus (6/13-8/13)

6280 S. Valley View

Las Vegas NV 89108

Responsibilities

• Process and input all work from day before from customer service on Microsoft Access

• File, send emails, and clean around office.

• Process paperwork in correct databases

Customer Service Rep.

Shuttlefare.com(03/13-5/13)

2275 Corporate Circle Dr.

Henderson Nv 89074

Se An 702-***-****

Responsibilities

• Reserve shuttles for customers to/from airport

• Assist, help, and answer customer questions about our company and services we have.

Data Entry

Gsi Commerce (EBay Inc.) – (10/12-03/13)

10303 Norris Ave.

Pacoima, CA 91331

Orlando Barcenas 818-***-****

Responsibilities:

• Processing refunds as well as exchanging products for customer

• Email and send letters to customers with any questions, concerns, or problems with products

• Process Checks and Money orders

• Scan, file, and distribute paper work to different workers.

Customer Service Rep.

JCPenney (11/11-2/12) Glendale Galleria Cashier/Sales hired as seasonal position

1169 Glendale Galleria

Glendale, CA 91210

Mr. T. Trent 818-***-****

Responsibilities:

• Intake of clients assist on floor sales and customer returns.

• Assisted in inventory counts/ordering of merchandise

• Previewing of store presentation, setup and dressing room organization.

Office Aid/Front Desk Receptionist

Eternal Valley Memorial Park (6/10-12/10) Temp. Coverage for clerk on maternity leave.

23287 Sierra Highway

Newhall, CA 91321

Ms. Adriana Santillan 818-***-****

Responsibilities:

• Assist in all incoming office telephone calls and welcoming clients

• Intake of all messages to appropriate departments

• Assist in management of organization of accounts/files

• Worked one on one as administrative assistant to office staff

References available upon Request

Contact this candidate