Customer Service Data Entry

Kathleen Lewis

*********@*****.***

*** **** ******** ******.

(HM) 614-***-****

Columbus, OH 43211-2950

(Cell) 614-***-**** [pic]

OFFICE ADMINISTRATION ? DATA ENTRY ? CUSTOMER SERVICE

Diverse background includes: Production, Administrative & Office

Assistance, Customer Service Operations. Possess excellent multi-tasking

skills, a positive attitude, an ability to adapt to rapidly changing

situations, and solid communications skills. Capable of working effectively

with people at all professional levels in diverse cultural environments,

and equally comfortable working independently or as member of a team

? Microsoft Office /Word /Excel / Lotus Notes/Access ? Bookkeeping

? Office Assistance /filing /Xerox / Facsimile ? Data Entry

Operation

? Patient Scheduling / Recall Systems / Typing- 50wpm ?

Electronic Postage Meter

? Stock Clerk / Cashier ? 56 Hundred Postage Meter Machine

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EMPLOYMENT EXPERIENCE

Aerotek (Temporary Services) Dublin, OH

2013 - Present

? Production Technician

The Callos Company (Temporary Services) Reynoldsburg OH

2012- 2013

? Mailroom Production

? Mail Feeder, Binder Machine, Mail Sorter

Assembler / Stocked / Commercial Warehouse & Cartage Inc. - Groveport, OH

2008-2009

? Customized, measured, and assembled blinds to customer orders.

? Assembled 100 or more blinds daily.

? Stocked blinds on carts.

APO (All Purpose Operators) Delphi Thermal Interior (General Motors)

Columbus, OH 2007

? Acted independently in a team environment manufacturing door locks

for GEM vehicles.

? Worked as a team to meet daily goals while keeping up quality

standards. (Assembly Line/ Cables)

? Bring to the attention of manager any items needing immediate

attention.

Priced/Stocked/Hanger/ Ohio Thrift Store - Columbus, OH

2006-2007

? Processed incoming merchandise.

? Hung 1,500 items it the store according to pricing structure.

? Mark all items in the store according to pricing structure.

? Conferred with customers by telephone or in person in order to provide

information products and services.

Customer Service/Stocked/Cashier Meijer - Reynoldsburg, OH

2002-2006

? Opened deli counter and prepared stock meat in freezer.

? Maintained sanitary conditions according to procedure.

? Conducted and recorded all temperature checks twice a day on

refrigerated items as per Dept of Health regulations.

? Stock supplies for Health Aids, Groceries & Deli dept.

? Processed all cash, debit and credit card transactions.

Claims Analysis / United Healthcare (UNPRISE) Columbus, OH

2001-2002

? Processed basic types of medical claims within a required time period

? Review edits daily to determine how much to pay the physician.

? Conducted on line research to identify the correct provider for

accurate and a timely manner.

? Selected most appropriate provider number to Avoid delay in payment

to the physician.

? Use on-line procedures to act on claims in a timely manner. Follow all

HIFFA regulations.

Customer Service/ Administrative Assistance/Comp-management Health System-

Dublin, OH 1998-2000

? Conducted Worker Compensation with medical terminology, billing and

Claims processing ICd-9 and CPT coding

? Prepared medical charts extracting and inserting records, input lotus

notes into the system.

? Filed, Copied, faxed and assisted six claim examiners.

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EDUCATION

Columbus Board of Education, Columbus, Ohio (GED)

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