Customer Service Data Entry

Shirley D. Tyner

*** ******* **** *******; Newark, NJ 07107973-***-****

************@*****.***

Objective

To obtain a position that will allow me to utilize and enhance my skills with a company that

will provide an opportunity for professional growth.

Professional Experience

PNC Bank 1998-2009

2011- 2012 Employment Solutions Whippany, NJ

Data Entry Specialist/ Reviewer

• Entered clients information into onscreen computer application for verification and

further processing, then app is reviewed for approval and or denial

2007-2009 PNC Bank East Orange, NJ

Teller Supervisor

• Provided exceptional customer service and maintained professional client relationships

• Was responsible for an extreme amount of cash currency; cashed checks; credit payments;

made deposits

• Directed the transaction activities of the tellers and delegated responsibilities

• Coordinated their weekly schedule.

• Provided staff training, guided their development, and performances

• Initiate referrals and effectively cross-sold bank products and services.

2002-2007 PNC Bank

Newark/Kearny, NJ

Financial Sales Consultant

• Provided excellent customer service to established clients and maintained customer

relationships.

• Analyzed and guided customers on appropriate products and services to meet their financial

needs.

• Assisted with changes that would improve the service levels and efficiency in the delivery

of PNC products

1998-2002 PNC BANK Newark, NJ

Bank Teller

• Data Entry

• Maintained large sums of money such as, but not limited to: check cashing, making

deposits, and withdrawals

• Provided customers with financial consultation as well as assisted them with any questions,

concerns and problems

Education

1988-1992 Essex County Technical High School Newark,

NJ

Skills

Excellent communication and human relation skills, works well with others and under

pressure. I’m a very quick learner and multi-task extremely well. I am computer literate, and have

excellent telephone techniques and Data Entry & Typing Skill (30wpm)

References Furnished Upon Request

Contact this candidate