Manager Office

CHERYL HARRINGTON

PH # 702-***-**** cell

CAREER SUMMARY

I have over 30 years’ experience working with both the provider and payers. My strong point is on

operations, policies and procedures and getting clinics running smoothly and profitably. I’ve made

changes in work flow that resulted in happier patients and physicians and added structure and clearly

defined job descriptions to the staff. Committed to increasing revenues through timely, accurate and

thorough billing. Work well in busy office handling a variety of tasks. I have extensive knowledge of

computer applications in the medical field and EMR. I am effective working in self-managed projects

and as member of team. I have been OSHA, HIPA and CLIA trained. I am extremely reliable,

hardworking and honest. I have proven to be proficient in medical billing of electronic and paper

claims.

MANAGEMENT

Over 25 years as Office Manager/Billing Manager

Ability to organize and prioritize in an effective manner

Maintain and negotiate contracts

Set systems in place

Set up several Medical Programs including EMR

Set up new Payroll system

Identify and solve problems as they occur

Represent employer in communications with patients, drug representatives and vendors

Managed, motivated and trained staff

Perform various data audits

Credential physicians to hospitals and insurance companies

Worked well with small office or large

BILLING

Proficient in CPT and ICD9 & ICD10 coding

EOB reconciliation

Post payments and charges

Expert in accurate claims submissions, coding and updates and collections

Follow through promptly to resolve account inquiries

Claim appeals and claim follow up

Knowledge of workers compensation and auto accident billing

Private insurance billing (PPO, HMO, Medicare, Medicaid)

Track delinquent/outstanding accounts

Process AR reports and AP reports

Lower old AR in 8 months from 147,000 to 19,000 Collected 80%

Reviewing AR for outstanding accounts (liens only)

Disburse EOB/ EOR to correct attorneys and funded lien companies

Follow up on all outstanding accounts with attorneys

Bill out attorneys when they are secondary to insurances

Answer incoming phone calls from attorneys/ funded lien companies

Front and Back Office Skills

Proficient in scheduling patient appointments

Obtain insurance authorization and referral

Knowledge of OR scheduling

Assist in office surgery

Phlebotomy

EKG/X-RAY

Obtain patient history

NOTE

Husband was in Military that is the reason for short employment history, has retired now.

Work History

2012-2013 Billing Manager Advanced Pain Management Center (Dr Sharma)(moved)

2011-2012 Office Manager Urgent Care, NV(closed doors)

2009-2011-Office Manager/Billing Manager, GV Psychiatric, LV, NV(downsized)

2006 -2008 Office Manager Ross Valley Medical, Greenbrae, CA ( GP)

2004-2006 Eyes On You Medical Services Medical Consultant, Clayton, NC

2002-2004 Office Manager/Billing Manager Ronald Jan, M.D. Sac. CA (VS)

2000-2002 Office Manager Dr Matthews, Raleigh NC (NURO)

1997-1999 Medical Consultant Cheryl Harrington, Las Vegas, NV.

1994-1997 Office Manager Thomas Hamaway M.D. Ft. Lau.FL (UR)

1992-1993 Back office Supervisor Richard Adelman M.D. Ral NC (GP)

19841992 break in Employment Stay at home Mom Ral NC

1982-1984 Office Manager Modesto Rivera M.D. Maryland (UR)

1976-1982 Back Office /Office Manager Ira Pomeroy M.D. Cypress Ca (GP)

Education

High School Lincoln Park, Mi

Medical Office Training Bryman Medical College Sac Ca

Nursing (LVN program) American River College Sac. Ca

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