Laura M. Rosa
Dear, Hiring Management team,
After contributing to the growth and success of six different organizations in the
past 14 years, I am seeking new challenges with a company in need of someone with
exceptional planning, leadership, and management abilities. Taking command of an
operation or project, then guiding it to new performance levels, is my greatest strength.
As evidenced in the enclosed resume my experience encompasses project management,
strategic planning, resource utilization, revenue growth, and cost reduction. My ability to
analyze needs and create unique solutions designed to yield a profitable outcome has
proven to be one of my greatest assets. Credited with significantly impacting bottom line
profitability wherever I have worked, I excel at streamlining less than efficient procedures
to boost productivity and sales.
I know that my proven leadership skills, strong commitment to high ethical and
professional standards, and flexibility in devising proactive responses to changing
socioeconomic conditions would allow me to make a significant contribution to the
Company’s team. I would welcome the chance to discuss my qualifications with you in
greater detail. I know that you are busy, and have many applications to review. If you wish
to schedule a meeting, please let me know. In the meantime, please know that I
appreciate your time and consideration.
Thank You,
Laura M. Rosa
Laura M. Rosa
225 South Salcedo Street New Orleans, La.
70119 **********@***.***
Seeking a Human Resources Management position where my professional experience and
education will allow me to make an immediate contribution as an integral part of a progressive
company.
Human Resources Skills
Extensive background in HR generalist affairs, including experience in employee
recruitment and retention, staff development, mediation, conflict resolution, benefits and
compensation, HR records management, HR policies development and legal compliance.
% Demonstrated success in negotiating win-win compromises, developing teambuilding
programs, and writing personnel manuals, corporate policies, job descriptions and
management reports.
• • •
HR Department Startup Employment Law Mediation &
FMLA/ADA/EEO/WC Advocacy
• • •
HR Policies & Organizational Staff Recruitment &
Procedures Development Retention
• • •
Employee Relations Alternative Dispute Benefits
Resolution (ADR) Administration
• • •
HR Program/Project Organizational Orientation & On-
Management Development Boarding
• • •
Training & Development Performance
HRIS Technologies
Management
Fire Of Brazil IV / Checkered June-2008 Present
Parrot
Recruited to help open new Restaurant branches, guiding the startup and management of a full
spectrum of HR operations, restaurant systems and programs. Worked with partner managers to
create HR policies and procedures; recruit employees; create group benefits databases; and
develop orientation, training and incentive programs. Manage leave-of-absence programs and
personnel records; administer benefits enrollment and programs; administer HR budget; and
handle HR generalist workplace issues.
Key Results:
%
• Played a key role in ensuring the successful Restaurant operations. Structured and
implemented programs and policies in the areas of training, compensation structures,
benefits packages, incentives and new-employee orientation.
• Fostered a teamwork/open-door environment conducive to positive dialogue across the
organization. Personal efforts were cited as the driving force behind employee-retention
rate of 89% within an industry where high turnover is the norm.
• Brought workers' compensation program into full compliance. Instituted preferred
providers list and trained managers and associates on procedures to follow in case of
injury.
• Collaborated with owners in writing employee manual, covering issues including
disciplinary procedures, code of conduct, FMLA policy and benefits information.
Laura M. Rosa
• Introduced company's first formal performance review program, creating a flexible and
well-received tool that was later adopted company-wide.
• Revised job descriptions across all levels and 10+ categories. "Shadowed" and
interviewed employees to construct an accurate picture of the duties and skills required for
each position.
%
Past Employment
Omni Royal Crescent Hotel Housekeeping Supervisor 2008 2010
Latter & Blum Real estate Agent Lic. In active 2008 2010
Professional Hardwood Floors L.L.C Office Manager 20005 2008
Dr. Henri B. Ford D.D.S Dental Assistant 2001 2005
Hampton Inn & Suites Convention Ctr. Hkp. Supervisor 2001 2003
Kye Services/ Ramelli – Building Supervisor 1999 2001
Education
William Carey University 2009 2013
Bachelors of Science
Major in Psychology
Minor in Biology
Donaldson Real Estate School 2007 2007
Resident Real Estate Agent
Resident Appraisal Course
Bryman College 2000 2001
Certified Dental Assistant
Certified Dental Radiology
Volunteer Work
Bethel South Colony Intern Counselor 2012 Present
Laura M. Rosa
References available upon request