Customer Service Office Assistant

Brandon Hartwig

**** ********* **. ***. #** Antelope, CA

***** ****: 209-***-**** Email:

*********@*****.***

PROFILE: A dedicated, competitive and energetic Office Assistant with

outstanding customer service, project management, and online advertising

experience.

. Proficient in Microsoft Office Suite (Word, Excel, Power Point,

Publisher)

. Bilingual in English and Tagalog (Filipino)

. Experience in data entry, report writing, drafting, editing, filing

documents, and business correspondence

. Created a social media presence using Facebook and Twitter to build

brand awareness resulting in positive client feedback

. Talented in building client relationships that enhance a stronger

client foundation

EDUCATION:

. Bachelor of Arts: History

August 2012

University of California, Merced

Merced, CA

PROFESSIONAL EXPERIENCE:

Office Assistant- Salmeri Insurance Agency, Inc.

March 2013- May 2013

. Organized files resulting in an alphabetical and chronological

archiving of client information creating a more efficient and faster

retrieval.

. Consistently updated client insurance information in an online

database to ensure completion of annual premium changes prior to

monthly deadline.

. Provided outstanding customer service referring clients to their

insurers and receiving commendation for customer service excellence.

. Conducted advertisement campaigns in company Twitter and Facebook

accounts resulting in consumer feedback of approval and satisfaction

of services.

PROFESSIONAL AFFILIATIONS:

Phi Theta Kappa Honor Society,

Merced College August 2009- May 2010

. Distributed marketing materials via face to face interactions with

Merced College students

. Coordinated with food delivery and time management of a fundraising

event resulting in operating on schedule

. Participated in club meetings and decision making process

HONORS/AWARDS:

. Merced County History Scholarship

May 2010

. Philosophy Scholarship

May 2010

. Fred Wack Public Administration Scholarship

May 2010

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