Customer Service Sales
Resume:
TYNERA BUTTS
**** ******* **** **** *********, SC
804-***-**** ********@***.***
OBJECTIVE: Seeking a full/part-time position that has opportunities that
will create career growth and additional opportunities.
AREAS OF EXPERTISE
o Proficient with Windows Operating Systems
o Able to type 57 words per minute
o Proficient with Microsoft Office Programs
o Experience with fax/copier machinery
o Able to handle complex scheduling demands and managing multiple task at
one time
Excellent Communication skills -written and verbal
o Excellent phone etiquette
o Office environment experience
o Experience in complying and updating files
o Able to do documentation and analysis
o Experience in Manufacturing/ Warehouse Environmen
o Experience inspection and handling with tools and techniques
PROFESSIONAL EXPERIENCE
CORESIX PRECISION GLASS October 2012 -
January 2013
Product Launch Technician
Williamsburg, VA
Created Manufacturing Process Specification (MPS)/Process Development
Communicated Launch Status to Management and team
Maintain and updated Process Development database
Initiated R&D Samples/Trail Routings
Assisted with internal Calibrations and request outside Calibrations
(Micrometers, Calipers, Gauges, etc)
Performed Inspections on Incoming Glass (Wafers/Square/Cores)
Performed Layered Process Audits
Assisted Quality Manager with administrative assistance (Filing, Recording,
Copying, etc.)
Acted as backup for Quality Technician
WENDY'S RESTAURANT
July 2005-July 2012
Shift Supervisor (2009-2012)
Glen Allen, VA
Managed all financial transactions, i.e., refunds, charges, credits and
daily cash sales reports.
Recorded and managed inventory control
Directed and supervised employees
Assigned employees to specific duties
Monitored labor usage against sales reading
Enforced and recorded safety, health, and security regulations ( State,
Local & Company)
Provided excellent customer service
Maintain cleanliness for customer satisfaction
Documented total sales and/or data entries daily
Assisted with cash/credit transactions if needed
Managed new employees with training
Training Personnel Assistant Fall 2006-
Summer 2009
Trained all new employees in standard positions
Led introduction of new products
Monitor progress on each position assigned
EDUCATION
Bachelor of Science Degree in Mechanical Engineering Technology - May 2011
Minor in Engineering Management
Old Dominion University (ODU), Norfolk, VA
VOLUNTEER AND SERVICE ACTIVITIES
Old Dominion University Pep Band, Band Musician
Fall 2006-Spring 2007
Old Dominion University Ebony Impact Gospel Choir, Member
Fall 2006-Spring 2007
President, Jr. Youth Usher Board, First Union Baptist Church
Spring 2002-Summer 2006
JC Cleaning May
2005 - October 2011
o Done janitorial duties with contracted facilities
Organizing for America
September 2012 - October 2012
o Promote and encourage voters to vote by outbound calls or in person for
the presidential campaign
Real Fathers Real Men (Affiliate with EYES Program)
September 2012-March 2013
o Mentor students in Richmond or Henrico County Public Schools
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