Human Resources Manager

MIKE MENDEZ

*** *. ***** ** * *** Mission, Texas 78572

******.********@*****.*** • 956-***-****

HUMAN RESOURCES MANAGEMENT

Recruiting, Staffing & Retention • Strategic Planning • Employee Relations

FOCUSED, GOAL DRIVEN MANAGER WITH HISTORY OF SUCCESS LEADING ALL ASPECTS OF HUMAN RESOURCES FOR MAJOR

MANUFACTURING CORPORATIONS WITH PLANTS IN THE US AND MEXICO. EXEMPLARY LEADERSHIP, COACHING AND MOTIVATIONAL

TALENTS, WITH A TRACK RECORD OF HIRING, TRAINING AND RETAINING LARGE, HIGH PERFORMING CROSS FUNCTIONAL TEAMS.HIGHLY

ADEPT AT DEVELOPING AND MANAGING LARGE SCALE TRAINING AND ORIENTATION PROGRAMS. WELL VERSED IN US ANTI

DISCRIMINATION EMPLOYMENT REGULATIONS INCLUDING EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AMERICANS WITH

DISABILITIES (ADA), AS WELL AS STATE AND FEDERAL UNEMPLOYMENT GUIDELINES. FULLY FLUENT IN ENGLISH AND SPANISH,

ENABLING ABILITY TO FACILITATE INTERVIEWS WITH CROSS CULTURAL APPLICANTS, AND PROMOTE COMPANY BENEFITS VIA PUBLIC

RELATIONS.

CORE COMPETENCIES

• Vision driven Leadership • Benefits Administration • Organizational Culture

• Change Management • Interviewing & Hiring • Mergers & Acquisitions

• Six Sigma Methodologies • Training & Development • Quality Systems

PROFESSIONAL EXPERIENCE

BSN MEDICAL Hidalgo, Texas; North Carolina, Reynosa, Mexico; Mexico City, Mexico 2004 to 2013

Orthopedics, phlebology and medical devices manufacturing (150k square feet manufacturing/ warehousing

facility, with $120M in annual sales, supplying a global customer base.

Human Resources Manager

Training, Security and EH&S. Providing Human Resource Servcices to over 800 employees in a bi cultural

environment. Reporting directly to the VP of Operations USA/Mexico.

Managed all aspects of Human Resources for 800+ US and Mexico employees. Including Training, Security,

Labor relations and EH&S. Established and managed environmental health and safety (EH&S) programs.

Negotiated contracts with benefits providers and vendors (401k, Medical, Life Insurance etc..) at Company

Corporate level. Partnered with executive management to ensure employees at all levels, including

management, were properly trained in policies and procedures. Utilized sophisticated HR and payroll

database systems. Delivered presentations at quarterly corporate briefings.

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MIKE MENDEZ • Page 2

Key Achievements:

Developed and implemented Climate Survey to serve the needs of employee concern and corrective

actions plan to resolve issues below 80% positive results.

Championed and implemented Individual Development Plan for 800 employees.

Training Plan for all levels that meet customer expectation and needs.

Develop and Implemented SQDC performance indicator board:SafetyQualityDeliverablesCost in

each manufacturing line and Distribution Center Warehouses reviewed during daily staff walk

through.

Propelled Safety initiative to obtain 0 accidents in a year, by developing Near Miss incident/unsafe

condition reporting program.

Resolve all TWC unemployment hearings with a 70% success rate.

Developed and Championed one week orientation program for new employees to include our Vision,

Mission, Values, Lean Manufacturing and Quality systems with hands on manufacturing training.

Instrumental in transition of resources and processes during company merger; renewed all contracts

for 800+ exempt/union members without a single severance and successfully renegotiated union

contract.

Drove reduction in environmental expenses by $100K per year through deployment of hazardous

waste safety, disposal and recycling programs.

Triggered savings of more than $500K per year through implementation of a cost reduction program.

Steered restructuring of wage and benefits packages for shop floor employees, improving moral while

reducing payroll. Implementing Skills Matrix to match wage scale pay per skill.

Established organizational development and succession training program which reduced turnover to

almost zero.Implement annual training needs survey to structure “realistic” Training Plan within

annual budget.

Spearheaded implementation of and trained 300+ employees in 5S methodology, leading to

substantial improvements in plant productivity.

INVENSYS Laredo, Texas; Nuevo Laredo, Mexico 1994 to 2004

Global manufacturer of household appliances, infinite switches and electronic controls with annual sales

exceeding $124M.Maximum Headcount 2000+ employees.

Human Resources Manager

Held dual HR Manager / Facilities maintenance Manager role. Planned, negotiated and administered medical

benefits packages. Coordinated payroll, budgeting and financial forecasting. Recruited, hired and trained all

staff. Handled union negotiations and relationship management. Coordinated processing of new hires,

including orientation briefings on matters such as medical benefits and health/ safety issues. Formulated job

descriptions and established 4 tier salary structure. Chaired Human Resources Managers committee.

Oversaw installation, maintenance and repair of manufacturing machinery and facilities systems, ensuring

high levels of quality. Directed new hire orientations.

Key Achievements:

Orchestrated six week workshop on implementation of standardized SAP, job catalog and HR

procedures.

Implemented Six Sigma Green Belt program that garnered more than $100K in savings.

Facilitated training sessions as certified Continuous Process Improvement (CPI) instructor.

Championed plant security and industrial safety program that resulted in a substantial reduction in

accidents.

Skillfully negotiated plant’s first ever collective bargaining and shop rules agreement.

Managed 1million dollar Human Resource annual budget.

CHAPMAN UNIVERSITY BS in Electronics

HR Administration Leadership Training OSHA Safety Continuous Process Improvement (CPI) Six Sigma

Green Belt Just in time (JIT) ISO 9000 FDA Class II

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