Customer Service Data Entry

Location:

Posted:

October 04, 2013

Jessica R. Magyar

Myerstown PA 17067

Phone: 717-***-**** Email: ************@*****.***

Objective: I am seeking a position that offers the opportunity for advancement, as well as the ability to

utilize my skills, experience, training, and interests.

Related Work Experience:

Front Office Assistant (March 2013-present)

Med Express Urgent Care 1010 West Crestview Dive Lebanon PA 17042

Scheduling patients, answering phones, fax, data entry, running insurance verification, completing and

processing Daily Reports. Billing/coding.

Call Center Customer Service Representative (January 2012-present)

Jackson Hewitt 701 Cumberland St. Lebanon PA 17042

Answer phone calls and rout to appropriate offices

Answer client questions regarding tax preparation options, data entry, evening supervisor

Private Duty Caregiver/Office Assistant (October 2006-January 2010)

Hands On Nursing 2035 Weavertown Rd. Lebanon PA 17046

Provide individualized personal and medical care to clients, Hospice and end of life care

Interviewing/hiring employees, completing criminal backgrounds checks

Managing client request for services, Scheduling staff for private duty and relief for facilities

Trouble-shooting call offs, no shows, scheduling conflicts, complaints, client care

Professional communication with local agencies to coordinate and maintain care and funding

Emergency on-call one weekend per month

Resource and Referral Specialist (August 2008-July 2009)

Luthercare-Child Care Information Services of Lebanon County 730 Locust St. Lebanon PA 17042

Managing TANF/welfare caseload. Provide prospective clients with information regarding daycare and

other resources for assistance within the community. Perform application intakes and searches for child

care. Data entry and general office duties. Working knowledge of computer programs used by the welfare

office and CCIS, familiar with state regulations and requirements for eligibility for funding. Provide

administrative support to co-workers. Professional communication with local agencies to maintain cases

Skills: I have strong organizational skills. I am able to multi-task, independently or within a team setting.

I am able to meet deadlines precisely and efficiently. I am a fast and thorough learner and I have

the ambition and dedication to accomplish my goals for employment within my chosen field. CPR and

First Aid certified. PA State Direct Care certification.