Customer Service Years Experience
Resume:
David Shepard
Pickens, SC *9671
***********@*****.***
PROFILE
* ****** ************ *** ******* employee with proven ability to meet deadlines and other
scheduling demands
7 Able to work well under pressure and handle numerous tasks at one time
8 5 years A/P and A/R experience
9 1 year experience billing customer for work completed
10 1 years experience in SAP program
11 3 years customer service experience
12 2 years experience in credit analysis
EDUCATION
AAS in Accounting May 2005 GPA 3.0
Tompkins Cortland Community College, Dryden, NY
Experience in SAP program
WORK EXPERIENCE
Heritage/Amerigas Propane
CSR
1. Accepted and processed payments
2. Processed and billed customers for service work
3. Set up new customers accounts in computer system
4. Credit checks on new customers
Manpower/Amerigas, Pickens, SC 29671
CSR
1. Processed delivery tickets
2. Accepted and processed payments
3. Processed work orders
Manpower/Michelin, Greenville, SC 2010-2011
Credit Analyst
1. Process credit checks on the Fleet Line for U.S. and Canada
2. Updated FAE exception sheets and spread the numbers for financials for the credit
department
3. Miscellaneous administrative duties
Manpower/Xerox, Greenville, SC 2009-2009
Mailroom/Reprographics
1. Sorted and Processed the mail and delivered to various mail locations
2. Completed printing and copying jobs
3. Assisted in assembling instructional manuals
MCCI Corporation, Ithaca, NY, 2005-2008
Finance Specialist
6 HR - Enrolled employees in Health Insurance and 401K and other HR duties
7 Accounting - Payroll, purchase requests and purchase orders
8 A/P – Credit Cards and entering bills in QuickBooks
9 A/R – Record invoices, record payments in QuickBooks and Dynamics/ Great Plains
10 Experience in QuickBooks, Dynamics/ Great Plains, and excel
11 Figured Commissions on incoming payments
12 Collections
US Air Force,
Life Support Specialist
3 Inspected and maintained pilots flying gear
4 Supervised flight line and helmet departments
5 Desert Storm Veteran
HONORS
Received Three Accommodation Medals, Two Good Conduct Medals, and various Desert Storm Medals.
Available upon Request
Contact this candidate